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Trustwave, A LevelBlue Company · 1 day ago

Sr. Communications and Marketing Manager

United States

Full-time

Remote

Senior Level

Trustwave, a LevelBlue Company, is a leading managed security services provider focused on reducing risk and building resilience for organizations. The Senior Communications and Marketing Manager will develop and execute communication strategies that enhance brand presence and engage employees, while also supporting marketing initiatives.

Cloud SecurityCyber SecurityIT ManagementNetwork SecurityRisk Management

Comp. & Benefits

Responsibilities

Architect and execute a multi-channel social roadmap (LinkedIn, YouTube, X) designed to increase share of voice against competitors and drive measurable website traffic

Partner with Revenue Marketing to deploy 'boosted' campaigns that nurture the funnel, turning social engagement into awareness and leads

Scale our employee advocacy platform, transforming our workforce into walking billboards to exponentially increase organic reach

Report quarterly on engagement rates, audience growth, and broader impact

Orchestrate high-impact Town Halls, crafting the narrative arc for leadership to ensure clarity on business goals and inspire confidence during rapid growth

Serve as the communications hub for M&A integrations and organizational shifts, ensuring information flows seamlessly to minimize friction and maintain productivity

Collaborate with HR to amplify internal wins and values-based stories, directly targeting improvements in employee retention and satisfaction

Partner with the Director of PR & Communications to drive a strategy where internal messaging aligns perfectly with external and social messaging

Support the PR engine with new ideas and support to help secure placements in Tier-1 trade and business publications

Assist in maintaining robust crisis communication playbooks across social and other platforms to protect brand equity during critical incidents

Own the end-to-end strategy for the weekly client newsletter. Transform this from a generic update into a value-driven asset that reduces churn and highlights product innovation

Qualification

Social Media StrategyInternal CommunicationsPerformance AnalyticsEmployee AdvocacyCrisis CommunicationChange ManagementMedia RelationsClient Newsletter StrategyCollaboration with HR

Required

Strategic Ownership: Architect and execute a multi-channel social roadmap (LinkedIn, YouTube, X) designed to increase share of voice against competitors and drive measurable website traffic

Paid & Organic Synergy: Partner with Revenue Marketing to deploy 'boosted' campaigns that nurture the funnel, turning social engagement into awareness and leads

Employee Advocacy Program: Scale our employee advocacy platform, transforming our workforce into walking billboards to exponentially increase organic reach

Performance Analytics: Move beyond vanity metrics; report quarterly on engagement rates, audience growth, and broader impact

Executive Visibility: Orchestrate high-impact Town Halls, crafting the narrative arc for leadership to ensure clarity on business goals and inspire confidence during rapid growth

Change Management: Serve as the communications hub for M&A integrations and organizational shifts, ensuring information flows seamlessly to minimize friction and maintain productivity

Culture & Retention: Collaborate with HR to amplify internal wins and values-based stories, directly targeting improvements in employee retention and satisfaction

Unified Narrative: Partner with the Director of PR & Communications to drive a strategy where internal messaging aligns perfectly with external and social messaging

Media Relations: Support the PR engine with new ideas and support to help secure placements in Tier-1 trade and business publications

Crisis Response: Assist in maintaining robust crisis communication playbooks across social and other platforms to protect brand equity during critical incidents

Client Newsletter Strategy: Own the end-to-end strategy for the weekly client newsletter. Transform this from a generic update into a value-driven asset that reduces churn and highlights product innovation

Company

Trustwave, A LevelBlue Company

Glassdoor4.1

Trustwave, a LevelBlue Company, is a globally recognized cybersecurity leader that reduces cyber risk and fortifies organizations against disruptive and damaging cyber threats.

Founded in 2000