DME Delivery Specialist jobs in United States
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Humana · 6 hours ago

DME Delivery Specialist

Humana is a healthcare company committed to putting health first, and they are seeking a DME Delivery Specialist 2 to handle the delivery and setup of medical equipment in patients' homes. This role involves training patients on equipment safety, managing logistics, and ensuring effective communication about orders, all while adhering to policies and exercising discretion in a dynamic environment.

Health CareHealth InsuranceInsuranceVenture Capital
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H1B Sponsor Likelynote

Responsibilities

Handles the delivery, setup, and comprehensive explanation of various medical equipment in patients' homes
Requires training patients and families on equipment safety
Deals with more technically demanding setups
Key responsibilities include loading vehicles, orchestrating logistics with warehouse staff, overseeing detailed work orders, and ensuring detailed communication with patients about their order specifics
Manages a broader range of equipment inventory, performing precise refills of oxygen tanks, administering detailed paperwork, and executing skilled adjustments to equipment as needed
Follows standard policies and practices but necessitates a higher degree of interpretation, deviation, and independent discretion to manage the complexity and variety of tasks efficiently
Educates patients on the effective use of their medical equipment, often acting as the first point of contact and playing a crucial role in their healthcare experience
Requires an understanding of medical equipment setup, cleaning, and testing
Works closely with the dispatch and warehouse teams, demanding a high level of proficiency with the DME SKU system to ensure seamless operations
Calls for flexibility and advanced problem-solving skills to handle more complex tasks than those at the entry level, adapting to diverse environments and patient needs
Operates within a demanding 24/7 schedule that includes weekends and holidays, requiring a robust commitment and adaptability

Qualification

DOT requirementsMechanical/electrical aptitudeCustomer service orientationLift 100 lbsVerbal communicationAdaptability in dynamic environmentsBilingualExperience in home healthPrior experience in similar rolesTeamworkCollaboration

Required

High school diploma; 1 - 3 years experience
Knowledge of DOT requirements and regulatory compliance
One year clean driving record and background check required
Excellent verbal communication skills
Customer service oriented with an empathetic and compassionate demeanor
Ability to lift up to 100 lbs
Mechanical/electrical aptitude
Teamwork and collaboration skills
Adaptability in dynamic environments

Preferred

Experience in a home health setting, or previous experience with durable medical equipment (DME)
Bilingual
Prior experience in similar roles or settings

Benefits

Medical
Dental and vision benefits
401(k) retirement savings plan
Time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
Short-term and long-term disability
Life insurance

Company

Humana is a health insurance provider for individuals, families, and businesses.

H1B Sponsorship

Humana has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (282)
2024 (246)
2023 (284)
2022 (274)
2021 (212)
2020 (84)

Funding

Current Stage
Public Company
Total Funding
$13.07B
2025-05-30Post Ipo Debt· $5B
2025-03-03Post Ipo Debt· $1.25B
2024-03-11Post Ipo Debt· $2.25B

Leadership Team

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Jim Rechtin
CEO and President
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Colin Drylie
Senior Vice President, Experience Transformation
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Company data provided by crunchbase