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H.W. Kaufman Group · 1 day ago

Marketing Operations Coordinator

Farmington Hills, MI

Contract

Onsite

Entry Level

2+ years exp

H.W. Kaufman Group is a powerful global network of companies dedicated to shaping the future of insurance. The Marketing Operations Coordinator supports the daily operations of the marketing department, ensuring smooth coordination of projects, communications, systems, and resources.

Financial ServicesInsuranceProfessional Services

Growth Opportunities

Responsibilities

Serve as the primary administrative point of contact for the marketing department

Prepare meeting agendas, take minutes, and follow up on action items

Maintain and update shared calendars including travel and out of office

Maintain and share calendar of key marketing events and milestones, ensuring minimization of timing conflicts

Schedules and coordinates department meetings

Assist in scheduling and tracking department-wide marketing campaigns and project deadlines

Support the coordination of cross-functional meetings and task alignment across the marketing team

Track departmental budgets and expenditures; process invoices and purchase orders

Works with family office on credit card usage reports and tracking

Maintain records of contracts, quotes, and SOWs with marketing vendors and freelancers

Coordinate with finance and procurement to ensure timely payments and reconciliations

Ensures Marketing Team members are notified of upcoming contract deadlines

Administer high-volume ticket inventory across professional sports, concerts, and special events

Manage suite and seat allocations for multiple venues, including NFL, NHL, MLB, and concert events

Maintain organized records of ticket usage, availability, and event schedules

Coordinate ticket distribution, tracking, and utilization to ensure accurate reporting and maximum value

Assists events team with execution of company meeting at HQ or local area

Assists events team with maintaining attendee lists

Assist with Marketing Projects as needed

Maintain documentation such as marketing playbooks, process manuals, and campaign post-mortems

Compile and format team reports, marketing analytics dashboards, and KPIs for leadership

Assist in preparation of presentations and quarterly business reviews (QBRs)

Help onboard new marketing team members with equipment, tools, and orientation schedules

Organize team-building activities, department-wide communications, and morale-boosting initiatives

Act as the communication liaison within the department

Qualification

Administrative experienceMS Office SuiteVendor coordinationBudgeting experienceOrganizational skillsWritten communicationProactive communicationProblem-solvingFlexibilityTeam-oriented mindsetConfidentiality