Partnership Employment ยท 5 days ago
Quality Assurance Specialist
Partnership Employment is seeking a Quality Assurance Specialist to ensure compliance with financial service activities. The role involves examining operational practices, coordinating corrective actions, and producing insights for procedural updates and process optimization.
Responsibilities
Independently examine a range of financial service activities to assess accuracy, consistency, and adherence to established guidelines
Validate operational practices against applicable consumer protection, financial crime prevention, and disclosure requirements relevant to both deposit and credit products
Execute recurring review cycles, document observations, and partner with stakeholders to resolve identified gaps
Track, coordinate, and support corrective actions for review outcomes, including follow-up validation where needed
Act as a central liaison for examination activities, including coordination with internal review groups and external oversight bodies
Consolidate review results into meaningful insights that support procedural updates, targeted training, and process optimization
Maintain current knowledge of internal standards, operating procedures, and evolving regulatory expectations
Design and maintain review tools, evaluation criteria, and reporting frameworks to consistently capture and escalate findings
Produce periodic summary reporting for leadership outlining review activity, outcomes, and emerging risk themes
Analyze review data over time to surface trends and recommend proactive improvements
Collaborate across functional areas to ensure clear communication, alignment, and timely resolution of issues
Support inquiry response efforts by researching findings and preparing documentation as requested
Perform additional related responsibilities as business needs evolve
Qualification
Required
Independently examine a range of financial service activities to assess accuracy, consistency, and adherence to established guidelines
Validate operational practices against applicable consumer protection, financial crime prevention, and disclosure requirements relevant to both deposit and credit products
Execute recurring review cycles, document observations, and partner with stakeholders to resolve identified gaps
Track, coordinate, and support corrective actions for review outcomes, including follow-up validation where needed
Act as a central liaison for examination activities, including coordination with internal review groups and external oversight bodies
Consolidate review results into meaningful insights that support procedural updates, targeted training, and process optimization
Maintain current knowledge of internal standards, operating procedures, and evolving regulatory expectations
Design and maintain review tools, evaluation criteria, and reporting frameworks to consistently capture and escalate findings
Produce periodic summary reporting for leadership outlining review activity, outcomes, and emerging risk themes
Analyze review data over time to surface trends and recommend proactive improvements
Collaborate across functional areas to ensure clear communication, alignment, and timely resolution of issues
Support inquiry response efforts by researching findings and preparing documentation as requested
Perform additional related responsibilities as business needs evolve