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OEC · 2 days ago

Business Development Representative - Hybrid in Austin, TX

Austin, TX

Full-time

Hybrid

Entry Level

1+ years exp

OEC provides software solutions to those who work in the automotive parts and repair industry. They are seeking a Business Development Representative to conduct warm calls from inbound leads and qualify new accounts for the PartsTech aftermarket parts ordering platform.

ComputerE-CommerceSoftware

Responsibilities

Engages inbound accounts to qualify and convert to daily users via outbound phone calls

Maintains active engagement with leads and existing repair shop users via phone calls, texts, and email using the phone system and Salesforce CRM (Customer Relationship Management) system

Builds and maintains expert knowledge of the PartsTech software system in order to conduct product demos via phone and screen sharing

Provides consistent follow-up with existing customers to regain interest in using PartsTech, while passing qualified accounts to the Onboarding Account Executive team via internal processes

Works on cold/warm calling, clean speech, overcoming objections, and customer qualification techniques to maintain and improve sales knowledge, skills, and abilities

Creates, builds and updates pipelines and activity reports in Salesforce CRM

Enters, organizes and updates vital information on users in our phone system, Salesforce CRM or other tools

Qualification

Salesforce CRMInside sales experienceStructured selling methodsProduct knowledgeCustomer qualificationVerbal communicationWritten communicationTime management