Information Technology Support Technician jobs in United States
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Insight Global · 4 hours ago

Information Technology Support Technician

positionNorwalk, IA
timeFull-time
remoteOnsite
seniorityEntry Level
money$25/hr - $29/hr
date2+ years exp

Insight Global is seeking an IT Support Specialist for a Food Manufacturing Company in the Norwalk area. In this role, you will provide end-user support for various hardware, manage the hardware lifecycle, and troubleshoot network issues while effectively communicating with site management and end-users.

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H1B Sponsor Likelynote
Hiring Manager
Julia Subbiondo
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Responsibilities

Provide end-user support for PCs, industrial printers, and multifunction printers
Manage hardware lifecycle, including yearly replacements
Support implementation of new hardware and applications on production floors
Coordinate with network/server teams for hands-on tasks (switches, UPS)
Troubleshoot network issues and escalate as needed
Communicate effectively with site management and end-users
Travel weekly to two additional sites (~2 hours away); mileage or rental reimbursement provided

Qualification

IT support experienceHardware lifecycle managementNetwork troubleshootingMultitasking skillsCommunication skillsCustomer service skillsSelf-motivatedOrganizational skills

Required

2+ years IT support experience
Knowledge of hardware lifecycle and basic networking
Strong troubleshooting and multitasking skills
Ability to prioritize and stay organized in a fast-paced environment
Excellent communication and customer service skills
Self-motivated and able to work independently

Benefits

Medical, dental, and vision insurance
HSA
FSA
DCFSA account options
401k retirement account access with employer matching
Paid sick leave
Other paid time off as provided by applicable law

Company

Insight Global

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Insight Global provides top talent and staffing solutions that help job seekers find careers in healthcare, finance, IT, and government.
dateFounded in 2001
location
Atlanta, Georgia, USA
people-size1001-5000 employees
web-link
https://insightglobal.com/

H1B Sponsorship

Insight Global has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (281)
2024 (164)
2023 (75)
2022 (17)
2021 (3)
2020 (2)

Funding

Current Stage
Late Stage
Total Funding
unknown
2010-07-01Acquired

Leadership Team

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Jared Streppa
President Of Company’s Technology Division
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Recent News

Maryland Daily Record
Staffing services firm signs lease with Baltimore Peninsula
2025-09-26
citybiz
Baltimore Peninsula Signs 15,600-Square-Foot Lease With Insight Global
2025-09-25
PR Newswire
Insight Global Releases 2025 Employee Sentiment Report Highlighting Urgent Need for Better Onboarding and Workplace Culture
2025-09-23
Company data provided by crunchbase