Sentral · 1 day ago
Lifestyle Manager
San Francisco, CA
Full-time
Onsite
Mid Level
4+ years expSentral is a network of communities redefining the way people live. The Lifestyle Manager will be responsible for supporting the planning and execution of all member, resident, and guest experiences, collaborating with the Director of Lifestyle to ensure all amenity spaces are consistently set and activated.
CommercialCommunitiesHospitalityReal EstateResidential
Responsibilities
Uphold Sentral’s standards, best practices, policies and procedures, and value of excellence in customer service
Build the company image by cultivating relationships with influential companies and figures throughout the area
Assist with oversight of the budget, procurement of supplies needed to execute activations + events, mood board creation per activation + resident event, who/what/when/where document completion + Lifestyle folder oversight in the Google Drive
Coordinate all engagement events and activities
Assist in overseeing the food and beverage operations for our Members’ club
Coordinate onsite events and outings, and support group activities to increase Member + Resident participation
Assist with amenity space reservations + 3rd party services
Conduct Facility walk thru to ensure safe & appropriate operation of equipment
Synchronize Member and Resident check-ins and Reservations
Assist with guest policies and liability waivers for 1st time guests
Own all lifestyle announcement creation + execution for the Sentral Life App as it relates to lifestyle programming
Support the narrative around the amenity and service experience to present to potential residents inclusive of actively participating in all weekly activations
Be available consistently for all shifts on the 5th + 41st floor amenity spaces in order to familiarize new + existing residents with our services and their new home
Effectively motivate team members on a daily basis to promote a positive and exciting work environment
Prioritize and fulfill the requests of all residents and guests with great friendliness, efficiency, confidentiality, and professionalism
Greet residents by their name and with a smile to make guests feel welcomed and valued
Develop positive relationships with residents to create a personal and welcoming environment
Provide exceptional customer service by adhering to company standards and responding promptly to all resident questions, concerns and requests
Prepare + drive various programming + partnership narratives, lessons learned, and playbooks for development projects
Inspect Property routinely to ensure optimal conditions and report any repair or replacement needs to the respective Directors
Perform other related duties and assignments as needed and assigned
Qualification
Required
High school diploma or GED required
Minimum 4 years customer service experience
Minimum 4 years Food and Beverage leadership experience
Ability to sell/lease and drive sales without hesitation
Solid understanding of Microsoft Office (Outlook, Excel, Word)
Excellent verbal and written communication skills
Keen attention to detail with a creative problem-solving approach
Ability to work independently and as part of a team
Ability to make decisions and initiate action within established guidelines
Comfortable working under pressure, handling stressful situations, and acting decisively in an aggressive environment
Ability to work a flexible schedule, including evenings and weekends
Preferred
Supervisory experience a plus
Wellness and Fitness experience a plus
Benefits
Health & Wellness: We offer multiple medical, dental, and vision health plan options that begin the first month after your start date! There is one fully company-paid plan (no monthly premiums for you), and HSA and FSA options to set aside pre-tax dollars.
Invest in Your Future: Eligible after just three months of employment, we offer a 401(k) with a 4% company match to help you reach your savings goals.
Time Off That Grows with You: In addition to 11 paid holidays, Sentral offers 8 different types of paid time off (PTO) to meet all of life's demands. These 8 types of PTO include personal days that have no waiting period to use, one floating holiday each year, Enrichment Hours for volunteering or career development, and more!
Travel Discount: Team members (and their friends and families) receive travel discounts when they stay at a Sentral community.
Deep Savings: All team members are Sentral receive discounted rates on pet insurance, attractions, rental cars, shows, events, and more!
Company
Sentral
Sentral is a network of residential communities that consists of designer apartments with in-built workspace and rooftop pools.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Todd A. Butler
Chief Technology Officer
Jenni Beltran
People Team Business Partner
Recent News
2025-10-09
2024-05-24
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