Baroco Corporation ยท 6 days ago
Program Training Specialist
Agawam, MA
Full-time
Hybrid
Mid Level
$24/hr - $24/hrThe Baroco Corporation is seeking a Program Training Specialist to design, deliver, and evaluate high-quality training programs that strengthen staff skills, promote safety, and support regulatory compliance. This role plays a critical part in ensuring employees receive engaging, practical, and evidence-based instruction rooted in crisis prevention, de-escalation, and trauma-informed practices.
Government Administration
Responsibilities
Deliver Baroco- and DDS-approved crisis prevention, de-escalation, and safety training in compliance with DDS regulations, certification standards, and program licensure requirements
Instruct staff on the appropriate, lawful, and ethical use of de-escalation strategies, emphasizing least restrictive interventions, individual rights, and trauma-informed care
Facilitate engaging in-person, virtual, and blended learning sessions using adult learning methodologies
Design, implement, and continuously improve training programs for new hires and current employees
Identify training needs through review of incident data, quality assurance findings, staff feedback, and collaboration with leadership
Evaluate training effectiveness through observation, assessments, and performance outcomes; revise curricula as needed to ensure effectiveness and compliance
Maintain accurate, timely, and confidential training records, certifications, and competency documentation in compliance with DDS, MassHealth, and organizational requirements
Collaborate with department leaders to align training initiatives with organizational goals, performance improvement plans, and regulatory mandates
Support onboarding and orientation processes to ensure consistent training standards across all programs
Develop and update training materials, manuals, presentations, and job aids
Provide coaching, mentoring, and technical assistance to staff
Monitor DDS guidance, regulatory updates, and emerging best practices in crisis intervention and staff development
Participate in audits, quality assurance reviews, and performance improvement planning as assigned
Attend meetings, committees, and perform other related duties consistent with the role, and as assigned
Qualification
Required
Associate degree or higher in education, psychology, social work, human services, or a related field
Prior experience as a trainer, facilitator, or instructor (human services or behavioral health preferred)
Experience supporting individuals with intellectual and developmental disabilities
Working knowledge of Applied Behavior Analysis (ABA) principles
Experience implementing Behavior Support Plans and Positive Behavior Support
Strong presentation, communication, and interpersonal skills
Ability to adapt training to diverse learning styles and cultural backgrounds
Proficiency with Microsoft Word, Excel, and Outlook
Ability to meet the physical demands of the role, including standing, kneeling, bending, and participation in training simulations
Preferred
Experience with crisis intervention and de-escalation training
Familiarity with DDS regulations, licensing standards, and compliance expectations
Benefits
Health Insurance
401(k)
Dental
Life Insurance
Tuition Reimbursement at 1 year
Generous Paid Time Off (PTO)
Company
Baroco Corporation
Founded in 1983, Baroco has dedicated itself to providing innovative opportunities to help people with disabilities participate in and contribute to their communities.
Founded in 1983
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase