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Monarch · 1 day ago

Vice President of Operations, LTSS

Albemarle, NC

Full-time

Onsite

Director/Executive

7+ years exp

Monarch is a company dedicated to providing life-changing care in communities across North Carolina and Rhode Island. They are seeking a Vice President of Operations to lead long-term services that support and empower individuals with developmental disabilities and mental health issues. The role involves overseeing clinical and administrative responsibilities, ensuring financial stability, and promoting program growth and quality services.

Non Profit

Responsibilities

Responsible for major clinical and administrative responsibilities delegated by the Chief Operations Officer as it pertains to behavioral, emotional, and medical issues associated with individuals with developmental disabilities/mental illness

Responsible for overall financial stability of programs as delegated by Chief Operations Officer

Will analyze and adjust accordingly to maintain program sustainability

Develops, plans, organizes, implements, and coordinates operations in a manner that promotes growth and achievement for individuals supported, staff, agency, community, and all other stakeholders

Uses a range of communication skills and strategies to establish and maintain mutual relationships with the individual, staff, co-workers, supervisors, other stakeholders and people who are important to the individuals receiving services

Work with Performance Improvement Department to ensure the quality of programs, regulatory compliance, complaint resolution and use of best practices

Partner with Education department to identify, develop and present training related to services and operations, ensuring staff meet regulatory training timeframes

Supervises and leads a cross-functional team of professionals across the agency in sustaining quality services and development of new initiatives

Report and share information with the Chief Operations Officer to ensure he/she is kept fully informed on the condition of the organization and important factors influencing it. Prepare high quality written reports which succinctly identify organizational outcomes

Sets quantifiable goals, monitors work output, and evaluates results to ensure that departmental and organizational objective and operating requirements are met and are in line with the needs and mission of the organization

Maintain trainings as required and requested

Demonstrate knowledge of emergency procedures and assist in crisis situations

Demonstrate knowledge of and comply with all agency policies and procedures

Complete all other relevant responsibilities assigned by the supervisor

Driving and travel may be required

Qualification

Developmental Disabilities ExperienceManagement ExperienceHuman Services DegreeFinancial Stability ManagementCrisis ManagementTraining DevelopmentRegulatory ComplianceReport WritingCommunication SkillsTeam LeadershipProblem Solving