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BayFirst · 2 days ago

Loan Servicing Specialist

St. Petersburg, FL

Full-time

Onsite

New Grad, Entry Level

0+ years exp

BayFirst National Bank is a full-service community bank dedicated to providing high-quality banking services. The Loan Servicing Specialist is responsible for maintaining consumer, residential, and commercial loans, processing customer payment requests, and responding to inquiries regarding loans.

Banking

Comp. & Benefits

Responsibilities

Perform loan maintenance to include address changes, setting up automatic payments, and updating ticklers

Process loan modifications, including deferrals and forbearances

Respond to customer inquiries regarding their loans, including balances, payoff requests, and payment amounts

Update loan accounts by request from loan officers and special assets

Qualification

Loan servicingCompliance laws knowledgeData entry experienceOrganizational skillsResearch skillsEffective communicationTime management

Required

High school diploma or GED equivalent required

Minimum of six (6) months of clerical or data entry experience in an office setting required

Ability to communicate effectively with all internal business partners and external customers

Strong organizational and time management skills and the ability to perform independently in setting objectives and determining how to proceed

Intermediate understanding of commercial and consumer loan structures

Ability to research moderately complex issues

Working knowledge of federal and state compliance laws and regulations including a proven ability to apply these requirements to business practices and systems