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Peoples Bank and Trust · 1 day ago

Flood/Loan Operations Specialist (Full-Time - Non-Exempt)

McPherson, Kansas, United States

Full-time

Onsite

Entry Level

2+ years exp

Peoples Bank and Trust is seeking a Flood/Loan Operations Specialist to perform essential administrative tasks related to processing consumer, commercial, and agricultural loans. The role involves ensuring compliance with flood insurance requirements and providing support to branch loan staff for accurate operations.

BankingFinanceFinancial Services

Responsibilities

Review, monitor, and track adherence to flood insurance requirements

Coordinate with loan staff to apply force-placed flood insurance when lacking adequate coverage

Retrieve all necessary documentation from appropriate sources as required for loan processing

Ensure all required documentation is received, printed, and ready for loan closing

Provide proper loan documentation to appropriate loan officers as needed

Input new and/or updated loan information into database

Review daily loan reports and follow up with loan staff as needed

Collaborate with management to communicate and train employees on National Flood Insurance Program (NFIP) and internal flood procedures

Demonstrate a commitment to Peoples Bank and Trust’s (PBT) customer service philosophy

Provide courteous service to loan and deposit customers in person, over the phone, and through email communications

Various other duties as assigned

Qualification

Loan processingCustomer serviceComputer literacyAttention to detailAnalytical skillsCommunication skillsSelf-motivationProblem solvingTime managementInterpersonal skillsOrganizational skillsRelationship building

Required

High School Diploma or equivalent required

Full knowledge of loan services offered by PBT

Understanding of all PBT policies and procedures related to loan services provided

Knowledge of reports required to maintain and track outstanding loans

Attention to detail

Strong written and verbal communication skills

Self-motivation

Self-management

Ability to consistently follow through on tasks

Problem solving

Organized

Analytical

Interpersonal

Customer relationship building

Time management

Computer literacy

Strong ability to multi-task

Ability to speak effectively and communicate clearly

Ability to hear average conversations at a standard level in an office environment around other customers and bank personnel

The employee is regularly required to type throughout the day

The employee is regularly required to use their hands to type and maneuver a mouse

Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus with 20/20 vision (with or without the assistance of eyeglasses/contacts)

The employee may occasionally lift and/or move up to 25 pounds (unassisted)

Ability to deal with a variety of variables under only limited standardization

Strong numeric capabilities; ability to add, subtract, multiply, and divide in all units of measure using whole numbers and common fractions

Ability to read, analyze, and interpret documents

Ability to communicate clearly