Children's National Hospital · 13 hours ago
Epic Technology Training Coordinator
Washington, DC
Full-time
Onsite
Entry Level
$57K/yr - $95K/yr
1+ years expChildren's National Hospital is dedicated to improving the health and well-being of children. The Technology Training Coordinator plays a vital role in the implementation and adoption of the Epic electronic health record, ensuring that all staff are proficient in its use through effective training and support programs.
AssociationChild CareHealth CareNon Profit
Responsibilities
Coordinate the delivery of training sessions for all user groups, including clinical, operational, and administrative staff
Ensure training materials are available when, where, and how needed
Support learners and training team in all administrative aspects including communication and coordination of training locations, logistics, materials, and IT systems access and readiness
Assist in preparing and organizing training activities for system go-lives and upgrades
Track training attendance and user readiness
Coordinate with IS and project teams to support communication and logistics
Provide basic support to learners and escalate issues to trainers and leadership as needed
Track training delivery data and learner success, and deliver reports and analysis to training team and leaders
Collect learner feedback and provide to training team leaders to facilitate individual trainer and training program advancement
Work with IS teams and clinical and non-clinical departmental leads to ensure the successful implementation of enterprise training and adoption programs to support all users
Participate in team meetings and contribute to collaborative planning
Qualification
Required
Bachelor's Degree Undergraduate degree in health care, education, information technology, health care administration, or a related field is advantageous
At least 1 year of related work experience, such as health care education, project management, information technology training, quality assurance, or process improvement
Experience with large-scale Epic EHR or other system implementations advantageous
Expertise in managing online calendars, booking resources, and coordinating with multiple stakeholders
Meticulous management of all administrative details in program planning and delivery of virtual and in-person classroom training
Skilled in prioritizing tasks and meeting tight deadlines in large-scale enterprise system implementations
Adept at managing sensitive data sets such as personnel files and learner profiles and creating reports in analytics tools such as Microsoft Excel or PowerBI
Communicates consistently, professionally, and efficiently to disparate stakeholders verbally and in writing
Ability to work collaboratively in cross-functional teams and build strong relationships with clinical, operational, administrative, and technical stakeholders and leaders across clinical departments and business units to meet their unique needs
Excellent organizational skills, capable of handling multiple initiatives simultaneously, including overseeing successful and fast-paced implementations of enterprise software including the electronic health record (EHR)
Experience with health information technology, including electronic health records and related systems
Familiarity with cross-venue clinical workflows and health care operations, including revenue cycle, analytics, and other business processes
Competence managing e-learning authoring tools, learning management systems (LMS), and virtual training platforms and assisting end users with basic technical troubleshooting during training delivery
Unwavering dedication to the vision for enterprise technology training in service of our mission and core values
Strong team player with a collaborative approach to problem-solving and leadership
Ability to think creatively and develop forward-thinking training solutions and models
Flexible and able to navigate complex and rapidly changing priorities and environments
Understanding of challenges faced by healthcare professionals and staff and commitment to supporting their success
Preferred
Project Management (PMP) PMP, CAPM, or similar
Company
Children's National Hospital
Children’s National Hospital, based in Washington, D.C., was established in 1870 to help every child grow up stronger.
Founded in 1870Washington, District of Columbia, USA
5001-10000 employees
H1B Sponsorship
Children's National Hospital has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (82)
2024 (55)
2023 (92)
2022 (59)
2021 (41)
2020 (51)
Funding
Current Stage
Late StageTotal Funding
$19.4MKey Investors
Gilbert Family FoundationAdvanced Research Projects Agency for HealthUnited Health Foundation
2025-10-09Grant· $8M
2024-10-23Grant· $8M
2021-11-09Grant· $3.4M
Leadership Team
Kurt Newman
President and CEO
Michelle Riley-Brown, MHA, FACHE
President and CEO
Recent News
BioWorld Financial Watch
2025-06-07
Company data provided by crunchbase