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The Museum of Modern Art · 12 hours ago

Gallery Associate

New York, NY

Part-time

Onsite

Entry Level

$23/hr - $23/hr

1+ years exp

The Museum of Modern Art (MoMA PS1) is one of the oldest and largest nonprofit contemporary art institutions in the United States, dedicated to showcasing experimental art. Gallery Associates are responsible for enhancing the visitor experience by providing customer service, facilitating interactions with artworks, and supporting various museum events and programs.

ArtEducationEventsFinance

H1B Sponsor Likely

Responsibilities

Create a welcoming, inclusive, positive and informative experience as the first point of contact for visitors in our museum entrance

Communicate information on past, present and upcoming exhibitions

Promptly share any visitor questions and concerns to the Visitor Engagement Management

Offer a high level of customer service in all Visitor Engagement positions as needed and assigned, including but not limited to gallery, podium, and coat check. – Report visitor feedback to Visitor Engagement Management on a regular basis

Communicate to visitors and respond to visitor questions about content of exhibitions and programs at assigned gallery positions

Lead public visitor tours and scheduled group tours of long-term installations and temporary exhibitions

Professionally communicate any artwork safety prompts or interactive instructions to visitors

Proactively report any art or visitor related incidents or emergencies in a timely manner and adhere to reporting protocol and procedures

Proactively report any special visitor needs as they arise

Perform other duties related to visitor hospitality and customer service (i.e. coat check, etc.) as needed and assigned

Participate in mandatory walkthroughs, workshops, and department trainings

Support a wide-range of museum events and programs from a visitor experience and logistical standpoint, including but not limited to the following events: Night of the Museum, Warm Up, Neighbor Night, etc

Perform other duties related to visitor hospitality and customer service as needed and assigned during museum events

Support event set-up, including but not limited to, signage placement, table setting, device/ POS preparation, stanchion set-up, and/or cleaning public-facing locations

Utilize ticketing/checking-in systems

Qualification

Visitor services experienceCustomer service skillsCommunication skillsTeamwork abilitiesInterest in contemporary artProactive observationFollow instructions

Required

Minimum of 1 year experience in visitor services, hospitality, and/or sales, or an acceptable equivalent combination of education and experience

Excellent customer service and communication skills, including ability to present information effectively in one-on-one and group settings, and to facilitate a positive and inclusive dialogue with the audience

Strong interest and engagement with contemporary artistic practices and/or museums

Proactive observation and awareness abilities, including ability to foresee potential problems and escalate to appropriate levels

Ability to understand and follow verbal and written instructions

Ability to work effectively and collegially as part of a larger team in both daily operations and in large scale events

Ability to work Holidays, as required by exhibitions and special events

Company

The Museum of Modern Art

The Museum of Modern Art connects people from around the world to the art of our time.

Founded in 1929

New York, New York, USA

501-1000 employees

http://www.moma.org

H1B Sponsorship

The Museum of Modern Art has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (4)

2024 (11)

2023 (1)

2022 (2)

2021 (4)

2020 (5)