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Advocate Aurora Health · 20 hours ago

HIM Operations Support Analyst

Milwaukee, WI

Full-time

Onsite

Senior Level

$32/hr - $48/hr

5+ years exp

Advocate Aurora Health is a healthcare organization, and they are seeking a HIM Operations Support Analyst to analyze operational metrics and support the implementation of new policies and training programs. The role involves coordinating HIM activities, conducting audits, and creating impactful presentations while ensuring compliance with patient privacy guidelines.

Health Care

Responsibilities

Analyzes volumes, metrics, and Key Performance Indicators within assigned area of responsibility to monitor success and identify areas of focus

Serves as a resource to identify, investigate, and escalate complex operational issues

Coordinates with leadership and key partners to support successful implementation of deployments, and documentation of new policies and procedures, and existing job aids

Proactively monitors and provides feedback regarding the effectiveness of applications, workflows, and reports

Collaborates with leadership and other key stakeholders regarding new functionality, serving as a subject matter expert

Coordinates HIM activities including but not limited to communication to assigned teams, user orientation and quality and productivity reviews

Leads training sessions for assigned areas and partners with Educational Services to create, present, and maintain educational materials

Evaluates training effectiveness and recommends changes to training curriculum

Serves as key training and quality resource for internal teammates and non-HIM partners, such as Epic Community Connect users

Coordinates and performs time studies

Calculates and recommends task standards based on time study data and supports use of the productivity tracking tool

Conducts audits and quality reviews efficiently and precisely

Analyzes quality data to identify trends and monitor improvement

Prepares and presents quality assurance reports to leadership, suggesting improvement activities based on review results

Updates and communications regarding quality tracking tool and plans

Knowledgeable in HIPM guidelines for patient privacy issues related to sub function

Creates and designs visually engaging and impactful presentations for business audiences, integrating complex data, infographics, and multimedia elements to communicate ideas clearly and effectively, supporting executive meetings and training sessions

Prepares Excel for data analysis, including complex formulas, pivot tables, and dynamic charts

Skilled in designing and customizing SharePoint forms to automate workflows and streamline business processes through seamless integration with organizational systems

Leverages advanced Excel skills to compile data, construct complex formulas, build pivot tables, and design dynamic charts

Designing and customizing SharePoint Forms and other tools to automate workflows, lists, etc. to streamline data collection and reporting

Qualification

Data analysisHealthcare Revenue CycleMicrosoft ExcelSharePointCommunication skillsProblem-solving skillsPresentation skillsInterpersonal skillsOrganizational skills

Required