Ellucian Colleague Analyst & Administrator jobs in United States
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Collegis Education ยท 16 hours ago

Ellucian Colleague Analyst & Administrator

Collegis Education is a marketing and technology education solutions company that offers industry-leading services for colleges and universities. The Ellucian Colleague Analyst & Administrator role provides functional and technical expertise for the Ellucian Colleague ERP system, serving as a bridge between business units and IT to ensure system reliability and optimal performance.

EducationInformation Technology
Hiring Manager
Abby Fenske
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Responsibilities

Provide day-to-day functional support for Ellucian Colleague modules across institutional departments
Customize and maintain WebAdvisor and Colleague Self-Service platforms
Collaborate with users to gather requirements, streamline business processes, and improve system workflows
Support and document WebAPI customizations and functional configurations
Assist in configuring and testing Ethos integrations with internal and external systems
Troubleshoot functional issues and escalate technical concerns appropriately
Contribute to the creation and deployment of Ellucian Experience tiles in collaboration with technical teams
Report writing and report support
Support and build integrations for third party applications
Manage backend operations, including software installations, upgrades, and maintenance across Colleague environments
Perform monthly database and file maintenance to ensure uptime and performance
Install and update Colleague components such as the User Interface, Payment Gateway, Self-Service, and Colleague API
Configure and optimize DMI (Datatel Messaging Interface) listeners and troubleshoot integration issues
Clone environments for development and testing and perform Unidata and Microsoft SQL upgrades
Manage infrastructure tasks such as LDAP configuration, listener and server certificate updates, and OS upgrades
Tune performance for systems such as Self-Service, Web UI, and Informer reporting tools
Provide technical support for Ellucian Colleague modules and related integrations
Develop and maintain Ellucian Experience tiles using React JS, CSS, and modern web technologies

Qualification

Ellucian ColleagueUnidataSQLReact JSWebAPIEthosTroubleshooting skillsCommunication skillsDocumentation skillsCross-functional teamwork

Required

Demonstrated experience supporting Ellucian Colleague in both functional and technical capacities
Proficiency in Unidata, Envision, Colleague Studio, and Colleague WebAPI
Working knowledge of WebAdvisor, Self-Service, and Ellucian Experience
Experience with infrastructure and integration tools such as Ethos, DMI, LDAP, and SQL
Understanding of administrative processes in higher education
Strong troubleshooting, documentation, and communication skills
Ability to work with cross-functional teams and translate business needs into effective system solutions
Bachelor's degree or equivalent work experience required

Preferred

Informer reporting tool experience is a plus
Experience with front-end development (React JS, CSS) is preferred

Company

Collegis Education

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Collegis Education is a technology-based services company.

Funding

Current Stage
Growth Stage

Leadership Team

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Ande Jenkins
Vice President of Partner Development
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Gina Hatzivasilis
Vice President, Partner Solutions
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Company data provided by crunchbase