Kiewit · 1 day ago
Campus Technician - Kiewit Technology Group
Lenexa, KS
Full-time
Hybrid
Entry Level
1+ years expKiewit is a leading construction company, and they are seeking a Campus Technician to provide on-site and remote technical support for employees. The role involves troubleshooting technical issues, managing support tickets, and ensuring high-quality customer service.
Building MaterialConstructionIndustrial EngineeringMiningOil and GasTransportation
Responsibilities
Provide deskside and remote support to Kiewit employees, Kiewit subsidiaries, partners, contractors working for Kiewit and job site contractors
Provide customers with technical guidance or direction
Respond to all assigned tickets in a timely manner
Immediately notify appropriate individuals of any issues that could potentially impact production activities and follow escalation to keep the impact minimal
Research and resolve escalated trouble tickets
Document all trouble tickets with clear, concise explanations in a timely and accurate manner, ensuring adherence to department policies and procedures
On-site and Remote client support of various enterprise and desktop applications
Establish and maintain a professional relationship with customers, team members and department contacts
Provide quality customer service that exceeds customer expectations
Prioritize and organize work to meet requirements, goals and deadlines
Escalate to manager any situation outside the employee's control that could adversely impact the services provided
Preparation of conference rooms for large meetings with some troubleshooting of office AV systems
Qualification
Required
Minimum 1 year experience in a similar position
Must possess a high level of accountability for work performed or decisions made in relation to tickets, projects or other tasks
Ability to work under pressure and at a fast pace
Must provide high levels of customer service at all times
Recognize and escalate issues, risks and/or concerns in a timely manner
Work well individually and with teams
Capable of using attentive and active listening skills to gather requirements and assess situations
Must have good organizational skills
Must have excellent verbal and written communication skills
Must be able to lift and move heavy objects (40+ lbs)
Proficient with Microsoft Operating, Online and Back Office systems
Have a strong desire and ability to learn new things
Must have good attention to detail
Must possess and maintain a valid driver's license
High school diploma is required
Preferred
Experience with ServiceNow
Benefits
Top-tier medical, dental and vision plans covering eligible employees and dependents
Voluntary wellness and employee assistance programs
Life insurance
Disability
Retirement plans with matching
Generous paid time off
Company
Kiewit
At Kiewit, the projects we deliver make a difference, and we offer opportunities for you to make one, too.
10001+ employees
H1B Sponsorship
Kiewit has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (18)
2024 (13)
2023 (19)
2022 (23)
2021 (17)
2020 (30)
Funding
Current Stage
Late StageLeadership Team
Nicholas Vacanti
Sponsor
Recent News
Colorado School of Mines
2025-11-12
Company data provided by crunchbase