Apply on Employer Site

CDMS · 20 hours ago

Systems Engineer II

Missoula, MT

Full-time

Hybrid

Mid Level

3+ years exp

Consumer Direct Care Network is a growing company focused on providing home and community-based services to individuals with disabilities and older adults. As a Systems Engineer II, you will design, develop, and implement systems infrastructure while managing special projects related to new technology implementations.

Cloud ComputingInformation TechnologyIT InfrastructureOutsourcing

No H1B

Responsibilities

Apply advanced problem-solving and decision-making skills while following security best practices, access controls, and all applicable legal, regulatory, and organizational policies

Maintain the skills and knowledge needed to coordinate workflow, prioritize and multitask effectively, and deliver high-quality customer service through clear written and verbal communication

Establish, configure, test, maintain, and monitor operating systems, servers, networking, application software, and system management tools

Manage server patching schedules, vulnerability remediation, software license assignment, and mobile device management (MDM) platforms

Monitor system and network performance, identify and resolve infrastructure alerts, and provide resource allocation recommendations to the Infrastructure Manager

Plan and implement system automation and efficiency improvements, including cost analysis procedures

Promptly respond to and resolve incidents and service requests within agreed-upon timeframes

Create, maintain, and standardize technical documentation, processes, and procedures

Monitor project deliverables and ensure timely completion of assigned initiatives

Support professional development through peer mentoring and training in clear, non-technical language

Participate in on-call rotation, perform after-hours work for system upgrades or outages, and travel up to 10 percent to remote offices, data centers, and headquarters in Missoula, Montana

Perform other duties as assigned

Qualification

IT Systems EngineeringMicrosoft environmentExchange Server/OnlineWindows ServerSQL ServerAzureSystem CenterSystem/network monitoringSharePointIISCustomer serviceProblem-solvingDecision-makingTechnical documentation

Required

Minimum 3 years of IT Systems Engineering experience in a Microsoft environment

Associate Degree in Information Technology or equivalent experience

Expert-level knowledge in at least three of the following: Exchange Server/Exchange Online, Skype for Business, Windows Server, IIS, System Center, SQL Server, Azure, system/network monitoring, and SharePoint

Successfully pass background screening

Flexible to work extended/off-hours as needed; remote employees must have their own reliable internet