Bastian Solutions ยท 7 hours ago
Robotics Support Engineer
St Louis, MO
Full-time
Hybrid
Mid Level
$80K/yr - $110K/yrBastian Solutions is seeking a Robotics Support Engineer to provide mechanical and electrical engineering solutions to customer problems. The role involves monitoring customer issues, designing resolutions, and collaborating with various business units to improve products and processes.
Information TechnologyLogisticsManufacturingRoboticsWarehouse Automation
No H1B
Hiring Manager
Darren McCloud
Responsibilities
Monitor incoming customer issues 24/7/365. On call would be shared by the team on rotation basis
Form plans to fix incoming customer issues
Escalate customer issues to other business areas for resolution and assistance
Design short- and long-term resolutions for products
Assist with design reviews
Interact with other customer service teams in other business units
Compile data for process and product improvements
Write reports that provide data to assist product improvements
Document status and plans for large field project to retrofit product offerings, such as conveyor
Assist in new product development design
Lead meetings with internal and external customers to resolve issues
Qualification
Required
BS in Mechanical, Electrical or Mechatronics Engineering. (We strongly encourage only BS level candidates apply.)
Ability to use software troubleshooting applications
Above average communications skills both written and verbal
Mechanical engineering skill to design short- and long-term product improvements
Ability to work with engineering teams and professionally help them understand design for installation and repair reliability
Proficient at MS Office suite
Ability to work 'on-call' rotation
Candidates must be authorized to work in the US currently and in the future without sponsorship
Preferred
CAD competent (preference with SolidWorks)
Previous experience with Robotics (Fanuc preferred)
Familiar PLC's /ladder logic (preference is Allen Bradley)
Preference is the person be based in St Louis MO, but will be open to candidates in the Indianapolis area or other locations
Benefits
Travel expenses paid by Bastian Solutions
Company
Bastian Solutions
Improve your warehouse design and operations with our innovative material handling solutions.
Founded in 1952
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Aaron Jones
President and CEO
Eric Cameron
VP of Software
Recent News
2025-08-15
2025-08-13
2025-08-05
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