National Board of Osteopathic Medical Examiners · 16 hours ago
Administrative Support Specialist
Conshohocken, PA
Full-time
Hybrid
Entry Level
1+ years expThe National Board of Osteopathic Medical Examiners (NBOME) is seeking an experienced Administration Support Specialist to provide support for legal and administrative matters. This role involves managing confidential information, coordinating test accommodations, scheduling meetings, and providing general administrative support.
EducationKnowledge ManagementMedical
Responsibilities
Process and maintain large volumes of confidential information and paperwork received from examinees and securely maintain electronic and hard copy files
Provide excellent customer service via telephone and written correspondence, and appropriately and effectively communicate exam program guidelines and departmental procedures, regarding requests for testing accommodations
Carefully track and monitor status of each file in assigned caseload and facilitate communication between internal departments as needed
Coordinate delivery of approved test accommodations with internal and external contacts, assist with candidate scheduling of examinations, and efficiently troubleshoot problems if they arise
Schedule meetings as assigned, coordinating with staff calendars and external participants
Manage outlook invites and meeting platform details (Zoom; MS Teams)
Format and distribute meeting agendas and materials
Take meeting minutes and handle post-meeting follow up items
Manage external organizational contacts and support communications with state medical boards and other licensure and medical educational organizations
Support facilities activities as needed
Manage work orders
Process and submit invoices and maintain vendor and consultant records
Draft and send correspondence
Perform research on legal/business issues as requested
Qualification
Required
Bachelors degree
Minimum 1-3 years' experience in administrative support roles
Intermediate proficiency with Microsoft Outlook, Excel, PowerPoint, Word, SharePoint with a firm understanding of data management
Excellent oral communication skills including active listening, speaking, and utilization of appropriate questions to enhance understanding
Customer service oriented; Sensitivity to protecting the privacy of candidates
Excellent written communication skills; Strong attention to detail and accuracy
Ability to effectively multi-task, manage competing priorities and efficiently resolve problems or questions
Company
National Board of Osteopathic Medical Examiners
The National Board of Osteopathic Medical Examiners (NBOME), founded in 1934, is an independent, nongovernmental, nonprofit organization whose mission is to protect the public by providing the means to assess competencies for osteopathic medicine and related health care professions.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
John R Gimpel, DO, MEd
President & CEO
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