Ashley Furniture Industries · 9 hours ago
Senior Information Technology Manager
Triad Area
Full-time
Onsite
Senior Level
7+ years expAshley Furniture Industries is seeking a Senior Information Technology Manager to drive the efficient operation of Tech Services across multiple locations. The role involves developing IT policies, overseeing multi-site operations, and collaborating with leadership to implement technology solutions that align with business objectives.
FurnitureManufacturing
Responsibilities
Drive the efficient and high-quality operation of Tech Services across multiple assigned sites or a large complex location
Develop and maintain IT-related tech services for multiple Ashley locations, providing both technical and strategic direction for daily operational activities
Collaborate with regional leadership to identify and implement cost-effective technology solutions
Help develop IT policies, procedures, and best practices while ensuring consistent execution across assigned locations
Plan and direct IT operations across multiple sites or a large complex location to meet quality standards and business needs
Develop work requirements and goals within regional guidelines
Analyze problems and formulate solutions that optimize operations across locations
Oversee multi-site tech services operations and infrastructure
Develop and standardize operational procedures across locations, oversee system testing, and ensure proper documentation
Establish monitoring protocols and lead major incident response efforts
Manage application lifecycle across multiple sites, providing direction for enhancements and upgrades
Develop and implement security processes and policies across assigned locations
Oversee security training programs and lead regional disaster recovery planning
Drive process improvements across multiple sites
Collaborate with other IT leaders to establish and implement best practices
Develop and implement standardized reporting processes
Present regular updates to regional leadership on operations, projects, and strategic initiatives
Align IT implementation plans with regional business strategies while ensuring global standards compliance
Manage regional vendor relationships and technology investment portfolio
Develop and maintain relationships with regional stakeholders to align IT initiatives with business objectives
Contribute to IT strategy development and provide recommendations to senior leadership
Evaluate emerging technologies and develop implementation strategies for regional adoption
Manage site managers and team leads, including organizational development and succession planning
Oversee resource allocation across multiple sites or teams
Qualification
Required
7 years' experience in Information Systems in area of managed specialty (infrastructure, applications, operations, development)
Supervisory/Management experience
Knowledge of ITIL Framework
Computer Infrastructure Technologies
Application of business process knowledge
Functional Application expertise
Demonstrated ability to lead complex programs/projects
Demonstrated ability to successfully develop, coach, mentor and manage performance of others
Effective time management and organizational skills
Work independently as well as in a team environment
Excellent verbal and written communication skills
Excellent interpersonal skills
Strong attention to detail
Business and Technical Problem Solving
Effective at communicating and presenting ideas to management, customers and end users
Demonstrates both technical and supervisory leadership
Capable of developing a short and long range plans for areas of responsibility
Working knowledge of Continuous Improvement methodologies
Ability to perform under strong demands in a fast-paced environment
Displays empathy, understanding and patience with employees and external customers
Respond professionally in situations with difficult employee/vendor/customer issues or inquiries
Preferred
Bachelor Degree in Information Systems, Computer Science and/or Engineering
Company
Ashley Furniture Industries
Ashley Furniture Industries is the furniture manufacturer, delivering home furnishing values, stylish furnishings, and home decor.
10001+ employees
H1B Sponsorship
Ashley Furniture Industries has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (21)
2024 (24)
2023 (19)
2022 (40)
2021 (39)
2020 (23)
Funding
Current Stage
Late StageLeadership Team
Richard Teachout
Chief Technology Officer
Recent News
Seattle TechFlash
2025-12-14
2025-10-30
Company data provided by crunchbase