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Tucson Medical Center · 17 hours ago

Patient Access Rep – Financial Counselor - TMCH Cancer Center Wilmot

Tucson, AZ

Full-time

Onsite

Mid Level

3+ years exp

Tucson Medical Center is seeking a Patient Access Rep - Financial Counselor to assist patients and their families in understanding and managing the financial aspects of their healthcare. The role involves verifying insurance coverage, estimating costs, and helping patients navigate financial assistance programs while ensuring compliance with hospital policies.

Health Care

Responsibilities

Interview patients or their representatives to assess financial status and determine payment options

Verify insurance eligibility, benefits, and authorization requirements

Provide cost estimates and explain patient financial responsibility

Collect deposits, co-pays, and deductibles; establish and monitor payment plans

Assist patients in applying for financial assistance, charity care, or third-party funding

Ensure completion of financial documentation in accordance with hospital policies

Perform medical necessity screening and ensure compliance with system requirements

Collaborate with clinical departments and physician offices to obtain necessary documentation

Maintain accurate records and documentation in EHR and financial systems

Prepare daily deposits and reconcile financial transactions

Adhere to HIPAA and organizational confidentiality standards

Performs related duties as assigned

Qualification

Insurance verificationFinancial counselingHealthcare billingEHR systemsMicrosoft OfficeMulti-taskingInterpersonal skillsCommunication skillsAttention to detail