Project Manager, Restaurant Systems jobs in United States
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MML Hospitality · 1 day ago

Project Manager, Restaurant Systems

MML Hospitality is dedicated to creating memorable dining experiences and is looking for a Project Manager, Restaurant Systems to oversee core operating systems across their locations. This role involves managing system implementations, user support, and training, ensuring operational needs are met through effective system configurations.

HospitalityWeb Design
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H1B Sponsor Likelynote

Responsibilities

Serve as the point person for Toast, 7shifts, Avero, and related systems across the organization
Maintain system configurations, user permissions, menu programming, reporting setup, and operational workflows
Ensure data accuracy and consistency across all platforms
Partner with Finance, Operations, HR, and IT consultants to align system setup with business needs
Lead all new system implementations and upgrades from planning through go-live
Develop timelines, training plans, testing processes, and post-launch support
Coordinate with IT consultants, vendors, and internal stakeholders to ensure successful deployments
Standardize system setups and processes as MML continues to grow and open new locations
Develop and deliver training for leaders, managers, and hourly staff across all restaurant and hotel F&B teams
Create practical guides, reference materials, and quick-start tools to support end-users
Provide day-to-day troubleshooting and user support; escalate technical issues as needed
Act as the liaison between operations and IT consultants/vendor support
Understand operational pain points and translate them into system solutions
Support GMs, Chefs, and leadership teams with reporting, scheduling tools, labor management, menu updates, and other system-driven needs
Proactively identify opportunities to improve workflows, reduce errors, and enhance team efficiency
Partner with HR on user provisioning, job codes, and compliance-related system needs
Support Finance and Accounting with POS reporting, revenue accuracy, and system integrations
Work with the Creative and Culinary teams to ensure menu updates are programmed accurately and on time

Qualification

Hospitality operations experienceToast management7shifts managementProject management skillsAvero managementTraining skillsCommunication skillsAttention to detailOrganizational skills

Required

3–7+ years of hospitality operations experience required (restaurant or hotel F&B)
Hands-on experience using or managing Toast, 7shifts, Avero, or similar restaurant system platforms
Strong project management and organizational skills
Ability to train and support diverse teams across multiple locations
Comfortable working in a fast-paced, high-growth environment with changing priorities
Clear, concise communication style and strong attention to detail

Preferred

multi-unit experience strongly preferred

Company

MML Hospitality

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At MML Hospitality, we are more than a collection of restaurants, hotels, and shops.

H1B Sponsorship

MML Hospitality has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)

Funding

Current Stage
Late Stage

Leadership Team

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Stacy Conde
Strategic Partnerships
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Company data provided by crunchbase