MML Hospitality · 12 hours ago
Project Manager, Restaurant Systems
MML Hospitality is dedicated to creating memorable dining experiences and is looking for a Project Manager, Restaurant Systems to oversee core operating systems across their locations. This role involves managing system implementations, user support, and training, ensuring operational needs are met through effective system configurations.
HospitalityWeb Design
Responsibilities
Serve as the point person for Toast, 7shifts, Avero, and related systems across the organization
Maintain system configurations, user permissions, menu programming, reporting setup, and operational workflows
Ensure data accuracy and consistency across all platforms
Partner with Finance, Operations, HR, and IT consultants to align system setup with business needs
Lead all new system implementations and upgrades from planning through go-live
Develop timelines, training plans, testing processes, and post-launch support
Coordinate with IT consultants, vendors, and internal stakeholders to ensure successful deployments
Standardize system setups and processes as MML continues to grow and open new locations
Develop and deliver training for leaders, managers, and hourly staff across all restaurant and hotel F&B teams
Create practical guides, reference materials, and quick-start tools to support end-users
Provide day-to-day troubleshooting and user support; escalate technical issues as needed
Act as the liaison between operations and IT consultants/vendor support
Understand operational pain points and translate them into system solutions
Support GMs, Chefs, and leadership teams with reporting, scheduling tools, labor management, menu updates, and other system-driven needs
Proactively identify opportunities to improve workflows, reduce errors, and enhance team efficiency
Partner with HR on user provisioning, job codes, and compliance-related system needs
Support Finance and Accounting with POS reporting, revenue accuracy, and system integrations
Work with the Creative and Culinary teams to ensure menu updates are programmed accurately and on time
Qualification
Required
3–7+ years of hospitality operations experience required (restaurant or hotel F&B)
Hands-on experience using or managing Toast, 7shifts, Avero, or similar restaurant system platforms
Strong project management and organizational skills
Ability to train and support diverse teams across multiple locations
Comfortable working in a fast-paced, high-growth environment with changing priorities
Clear, concise communication style and strong attention to detail
Preferred
multi-unit experience strongly preferred
Company
MML Hospitality
At MML Hospitality, we are more than a collection of restaurants, hotels, and shops.
H1B Sponsorship
MML Hospitality has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
Funding
Current Stage
Late StageCompany data provided by crunchbase