Chubb · 8 hours ago
Claim Director
Richmond, IN
Full-time
Onsite
Mid, Senior Level
$72K/yr - $123K/yr
5+ years expChubb is a world leader in insurance, providing a range of insurance products and services globally. The Claim Director will be responsible for managing claims, developing relationships with stakeholders, and ensuring claims handling excellence while overseeing a significant number of claims and contributing to the overall objectives of the business.
Commercial InsuranceFinancial ServicesHealth InsuranceInsuranceMortgageRisk Management
Responsibilities
Establish strong relationships with Third Party Administrators
Oversight management of approximately 415 claims
Provide direction, reserve and settlement authority to claim handlers as outlined in Chubb North American Claim Handling Guidelines and within Director’s authority, elevating requests above authority to appropriate management levels for approval
Perform assignments, tasks or activities that contribute to the overall objectives of the business division being supported including but not limited to; conducting audits, providing financial analysis on reserve adequacy, identifying occupational disease exposures, and providing expertise on jurisdictional nuances
Work closely with other Chubb disciplines in a team environment consisting of underwriting, actuarial, legal and accounting
Ensure all recovery opportunities are investigated and explored
Participate in the assigned weekly rotation Claim Loss Report (CLR) Committee to discuss complex claims
Identify trends to determine individual or office weaknesses and develop action plans to correct negative trends and establish monitoring method to insure action plans have been successfully implemented
Responsible for implementation, monitoring and reporting on results of assigned special projects
Participation in jurisdictional or procedural training by Chubb North American Claims
Facilitate training for emerging jurisdictional or procedural issues
Demonstrate skills in the following competencies: Strategic Leadership, Business Acumen, Orientation to Results, Influencing Outcomes, and Focus on Development
Have an excellent understanding and demonstrated ability to apply the technical aspects of claim handling
Effectively evaluate programs and procedures for continuous improvements
Qualification
Required
Minimum of 5 to 7 years WC claims and/or legal experience
Bachelor Degree or equivalent business experience
Working knowledge of industry best practices and procedures
Ability to make prompt, intelligent decisions based upon detailed analysis of complex issues
Demonstrated oral and written communication skills, negotiation skills and influence management skills
Ability to manage and operate in a team effectively
Ability to facilitate and lead group(s) of people
Demonstrate a proactive approach to servicing both external and internal customers
Excellent interpersonal skills and ability to maintain positive approach
Excellent time management and organizational skills
Preferred
Supervisory experience a plus
Insurance courses a plus
Benefits
Discretionary annual incentive program
Comprehensive benefits package
Company
Chubb
Chubb is a mortgage firm that offers risk management, property, health, personal, business, health, home, and life insurance.
10001+ employees
H1B Sponsorship
Chubb has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (2)
Funding
Current Stage
Public CompanyTotal Funding
$10.25BKey Investors
Berkshire Hathaway
2025-08-04Post Ipo Debt· $1.25B
2024-07-29Post Ipo Debt· $1.3B
2024-05-15Post Ipo Equity· $6.7B
Leadership Team
Annmarie Dugan Hagan
CFO Operations Technology & Transformation Chubb Group
John Keogh
President & Chief Operating Officer
Recent News
2026-01-08
2025-12-30
Company data provided by crunchbase