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AAA · 14 hours ago

Automotive General Service Technician

Santa Rosa, CA

Full-time

Onsite

New Grad, Entry Level

0+ years exp

AAA Mountain West Group is a trusted brand with over 120 years of service and 60 million members in North America. They are seeking an Automotive General Service Technician to perform various vehicle maintenance tasks, including oil changes, tire repairs, and assisting upper-level technicians. The role involves ensuring a clean and safe work environment while adhering to safety regulations and maintaining customer satisfaction.

Business DevelopmentFinanceFinancial ServicesLeisureNon ProfitService IndustryTransportationTravel

H1B Sponsor Likely

Responsibilities

Performs oil changes and lubrication service for member and nonmember vehicles

Performs tire repairs and installation service for member and nonmember vehicles

Performs other minor repairs as assigned by Lead Tech or Service Advisor, according to their abilities

Assist upper level technicians as needed and for experience

Test drives vehicles when practical for any/all performance or drivability concerns before performing work

Exception: when unsafe or vehicle not drivable

Retest drives after repairs completed to verify that repair solved defined problems

Maintains clean and safe work environment; cleans spills and debris immediately to reduce hazards

Maintain company provided equipment and machinery

Follows Company and industry safety rules and regulations

Reports all unsafe conditions to supervisor including but not limited to lifts, overhead doors, and equipment

Attends all required training, seeks additional training to maintain and increase effectiveness

Keeps up to date on industry trends and repair procedures

Attends and successfully completes at least 12 hours of continuing auto repair training per year sponsored and/or provided by the club

Maintains customer vehicles in regard to cleanliness and does not tune or otherwise adjust any controls within the vehicle

Verifies as soon as practicable that parts ordered for the vehicle assigned to them are correct

Performs all repairs according to MAP (Motorist Assurance Program), OEM (Original Equipment Manufacturers) or accepted industry standard

Performs digital inspection and documents to their full potential. Notates all pertinent information into the shop inspection or management system, attaches all photos or videos to illustrate repairs or needs to the inspection

Assures all comeback related repairs are prioritized as directed by manager or lead

Communicates effectively as necessary with manager, service advisors and other technicians to contribute to the overall performance of the location

Responsible for the safety and accuracy of all repairs made and or systems inspected to assure vehicle is as safe or safer condition as was prior to work commencing

Performs other related duties as assigned

Qualification

Automotive/mechanical backgroundDiagnostic/repair proceduresComputer skillsEffective communication skillsMember service focusDrive manualOrganizational skillsInterpersonal skillsNegotiation skills

Required

Must possess a valid driver's license with a safe driving record

Six months experience in general repair, lube services and or tire shop

Effective verbal and written communication skills in the language(s) required for the role, as justified for business necessity

Effective organization, interpersonal and negotiation skills

Ability to work scheduled hours as necessitated by business need

Math and computer skills with experience using software applications including word processing, spreadsheets, browsers, and email

Member service focus

Automotive/mechanical background

Ability to drive vehicles equipped with manual transmission

Knowledge of equipment/tool operation and diagnostic/repair procedures

Maintains 20% productivity measured by hours worked/hours flagged

Ability to lift and or carry up to 50lbs

Standing, bending, kneeling, pushing, reaching, lifting, climbing ladders

Exposure to loud noises

Benefits

11 Paid Holidays

Up to 17 days PTO first year - start earning day one, 22 days off in year two

No work on Sundays - Facility Closed

Best in Class Benefits – Medical, Dental, Vision, wellness program and more!

401K Matching $1 to $1 up to 6% annually

Tuition reimbursement for ASE Certifications

A free AAA Membership and numerous employee discounts

Company

AAA

Our mission is to Save Lives, Create Member Value and Deliver Exceptional Experiences. Proudly serving 65+ million Members.

Founded in 1902

Coppell, Texas, USA

5001-10000 employees

http://www.aaa.com

H1B Sponsorship

AAA has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2020 (1)