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Mount Sinai Services · 1 day ago

Patient Accounts Manager- Ruttenberg Treatment Center Patient Financial Services-Corporate-42nd Street-Full-Time Days

New York, NY

Full-time

Onsite

Senior Level

$72K/yr - $124K/yr

5+ years exp

Mount Sinai is one of the largest academic medical systems in the New York metro area, and they are seeking a Patient Accounts Manager for the Ruttenberg Treatment Center. The Patient Accounts Manager will oversee accounts receivables management, ensuring accurate billing and collection of patient accounts, while also managing staff performance and compliance with hospital policies.

Health CareHospitalHospitality

Responsibilities

Maintains the ability to work in a Stratified Processing Environment (SPE). SPE includes working in the TRAC and On-TRAC applications. Conducts weekly unit meets and participates in all daily/weekly/monthly PFS SPE meets

Oversees and monitors the staff of assigned work area including oversight of Supervisors. Monitoring staff includes, hiring, disciplining, and terminating employees when necessary. Evaluates staff performance annually and ensures that employees comply with performance expectations. Monitors the attendance and performance of all staff

Meets with Director to go over all high balance accounts. Also runs weekly report of Billing WIP to assign responsibility of all unbilled accounts. Attends other meetings as required

Monitors and investigates all inpatient and outpatient billed and unbilled receivable accounts for assigned area. Also monitors the follow-up of all billed and unbilled accounts, and ensures compliance with hospital collection policies, and accuracy of account information. Communicates with internal departments as necessary

Monitors, implements and tracks all Medicaid applications

Monitors the reconciliation of all manual charge postings into the patient accounts system. Interacts with departments that put data into patient accounting records through manual charge postings or medical data

Coordinates with departments on all outpatient visits, and is responsible for the financial screening of inpatient and ambulatory surgery accounts

Monitors the reconciliation and application of all patient account remittance processes

Monitors the referral of self-pay accounts to collection agency

Reviews all denials for proper procedures and corrective measures

Monitors and adheres to all third party billing regulations. Interacts with these agencies to determine the effectiveness and accuracy of claim submission/processing in order to ensure all reimbursement forms and documentation are compliant

Implements departmental policies, goals, objectives and procedures Evaluates productivity of staff and makes suggestions for changes in procedure and staffing to enhance the performance in this area

Determines staffing requirements, interviews, hires and trains new employees. Ensures staff is instructed in proper customer service techniques

Monitors the effectiveness and service performance of the collection unit by preparing daily, weekly and/or monthly status reports of collection activity. Keeps required statistics and records for the department, or other data as required

Attends workshops and seminars as required

Performs other related duties