ServiceNow Application Administrator jobs in United States
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HDR · 20 hours ago

ServiceNow Application Administrator

positionOmaha, NE
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level

HDR is a company that values employee engagement and inclusion, seeking to make a positive impact on the world. The ServiceNow Application Administrator will be responsible for the administration and maintenance of ServiceNow application systems, ensuring efficient operation and problem resolution.

ArchitectureConsulting
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Perform administration of production application systems under the direction of more senior staff including ServiceNow platform modules (ITSM, SAMPro, SPM, CMDB, etc.)
Conduct technology implementation tasks under the direction of higher-level technical and managerial staff
Provide problem resolution of production application systems
Complete service requests related to assigned systems and ServiceNow workflows
Perform day-to-day maintenance and troubleshooting tasks for production application systems including resolving ServiceNow incidents and requests
Research, review and analyze system modifications/patches/upgrades for applicability to assigned systems and ServiceNow platform updates
Produce and maintain system documentation
Assist with creating, testing, and deployment of new products, upgrades, and patches in ServiceNow (update sets and migration processes)
Coordinate with Application Managers and product stakeholders
Occasionally work after-hours and weekends to complete special assignments, changes, or incident responses
Occasionally travel for operational requirements
Perform other duties as needed

Qualification

ServiceNow administrationITSMCMDBBachelor's degree in Computer ScienceCustomer interactionActive participationCommunication skillsSelf-starter

Required

Bachelor's degree in Computer Science/MIS-related area or equivalent work experience
Good communication skills
Ability to interact with customers in a professional manner when providing support for customer problem resolution
Self-starter with the ability to perform assigned administration tasks with minimal supervision
Attitude and commitment to being an active participant of our employee-owned culture

Company

HDR

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HDR is an employee-owned design firm specializing in engineering, architecture, environmental and construction services. We’re ranked No.
dateFounded in 1917
location
Omaha, Nebraska, USA
people-size10001+ employees
web-link
http://www.hdrinc.com

H1B Sponsorship

HDR has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (4)
2023 (6)
2022 (3)
2021 (5)
2020 (8)

Funding

Current Stage
Late Stage

Leadership Team

G
Galen Meysenburg
CFO
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J
Jeff Glover
Colorado Area Water Group Chief Engineer
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