Netsurit · 15 hours ago
Network Engineer
Netsurit is a global Managed Services Provider focused on helping businesses grow and secure their IT environments. They are seeking a Level 2 Network Engineer who will provide technical support, manage complex network issues, and implement AI-driven solutions while ensuring cybersecurity best practices are followed.
Information ServicesInformation TechnologySoftware
Responsibilities
Provide Level 2 support for: Desktops & laptops
Printers & mobile devices
Networking issues
Microsoft ecosystem support: Microsoft 365 (Exchange, Teams, SharePoint)
Active Directory
DNS
Group Policy
Onsite visits for installs, troubleshooting, and project work
Detailed documentation in ticketing & knowledge base systems
Escalation to senior engineers when needed
Apply cybersecurity best practices across all client environments
Help protect clients from evolving threats
Collaborate on AI-driven solutions
Help automate processes, uncover insights, and improve client operations
Stay current with new technologies
Participate in training and certifications
Qualification
Required
2+ years in a help desk or technical support role (MSP experience preferred)
Strong experience with Microsoft Office 365 administration & support
Solid knowledge of Active Directory and DNS
Familiarity with RMM tools
Familiarity with ticketing systems
Excellent communication & customer service skills
Self-motivated, detail-oriented, and organized
Able to juggle multiple priorities without dropping the ball
Valid driver's license
Reliable transportation
Located within commuting distance of Stamford, CT
Strong understanding of cybersecurity principles
A genuine commitment to securing client environments
Preferred
CompTIA A+
Network+
Security+
Microsoft 365 Certified
Experience supporting Windows Servers
Experience supporting Firewalls
Experience supporting Backup solutions
Experience or strong interest in AI technologies: Microsoft Copilot, Azure AI, Machine learning models
Company
Netsurit
Netsurit provides managed outsourced IT services for small to medium enterprises.
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
Sunflower Bank
2024-08-27Debt Financing
Recent News
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