American Freedom Insurance Company ยท 14 hours ago
Auto Insurance Claims Manager
United States
Full-time
Remote
Mid, Senior Level
$90K/yr - $120K/yr
3+ years expAmerican Freedom Insurance Company (AFIC) is a fast-growing, A+ Superior-rated nonstandard auto insurer. As the Auto Insurance Claims Manager, you will lead the claims department, focusing on efficiency, cost control, and exceptional service while managing and motivating the claims staff and overseeing claims processing.
Insurance
Responsibilities
Lead & Empower Your Team: Manage and motivate claims staff, ensuring workflow, workload, and service levels are met efficiently
Optimize Processes: Develop strategies to reduce loss costs and ensure efficient claim processing
Drive Performance: Set and measure performance indicators to ensure accountability and team success
Regulatory Excellence: Monitor and ensure regulatory compliance and minimize complaints
Hands-On Claims Management: Oversee, evaluate, and authorize claims, keeping high priority cases closely monitored
Guidance & Training: Coach adjusters to meet or exceed service objectives and regulatory standards
Negotiation & Resolution: Negotiate claims, achieve favorable outcomes, and minimize expenses
Build Relationships: Foster collaboration within the Claims Department, working closely with staff, supervisors, and managers
Continuous Improvement: Identify opportunities to improve processes and ensure operational excellence
Qualification
Required
Bachelor's degree or higher
Minimum 3 years of relevant claims management experience
Strong customer service skills and fast-track claim processing expertise
Skilled at negotiating with attorneys and pro se litigants
Exceptional written and verbal communication skills
Proficient with technology and coverage/liability analysis
High level of responsibility, problem-solving, and organizational skills
Preferred
Bilingual Spanish preferred
IN and/or PA experience desired, IL, TN, or TX experience a plus
Nonstandard auto insurance experience beneficial
Benefits
Performance bonus potential
401(k) with up to 6% company match
Blue Cross Blue Shield medical plans (PPO, HMO, HSA)
Dental and vision coverage
Opportunities for advancement and training
401(k)
401(k) matching
Dental insurance
Health insurance
Referral program
Vision insurance
Company
American Freedom Insurance Company
An Insurance Company.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase