Apply on Employer Site

Wheelhouse Credit Union · 19 hours ago

Bank Teller-Float

Full-time

Onsite

New Grad, Entry Level

$17.75/hr - $21.03/hr

0+ years exp

Wheelhouse Credit Union is seeking a Bank Teller-Float to perform routine member transactions and ensure compliance with banking regulations. The role involves maintaining cash drawers, processing deposits and withdrawals, and providing excellent customer service.

BankingCreditFinancial ServicesGovernment

Responsibilities

Maintain and balance a cash drawer daily

Accept deposits, share withdrawals, transfers, loan payment, payoffs, VISA cash advances, and process and post mail daily

Process stop payments

Provide members with information pertaining to account status, including current balances and loan pay-off amount

Respond to members’ requests, problems, and complaints, and/or direct them to the proper person for specific information and assistance

Provide general information regarding Credit Union services or policies, including eligibility for membership, types of accounts available, interest rates, office hours, and branch locations

Promote and cross-sell Credit Union products and services

Issue and encode ATM cards

Sell Traveler’s Cheques and maintain individual inventory log

Prepare payroll deduction forms and net check/ACH requests

Ensure compliance with all processes pertaining to BSA and CIP programs

Meet and achieve established sales and service goals

Other duties as may be assigned

Qualification

Cash handlingSales experienceMicrosoft OfficeProfessional communicationTactDiplomacyCollaborative skillsConfidentiality adherence

Required

High school diploma or equivalent

Minimum of six-months of sales/referral experience

Professional written and verbal communication skills including excellent grammar and telephone etiquette

Ability to handle people and/or situations with tact, diplomacy, and professionalism

Proficiency with Microsoft Office products, 10 key adding machine, on-line computer system, and typewriter (minimum typing speed of 40 w.p.m.)

Excellent collaborative skills and the ability to develop and maintain positive working relationships are essential

Knowledge and understanding of the mission and vision of the Credit Union. Strictly adhere to the Credit Union's policy of confidentiality, security, professional conduct and dress