CSAT Solutions LP · 14 hours ago
Computer Repair Technician
CSAT Solutions LP is seeking a Computer Repair Technician to join their team. The role involves diagnosing and repairing computer units, ensuring they meet quality standards, and providing excellent customer service regarding unit operations and repairs.
ComputerElectronicsTechnical Support
Responsibilities
Reviews customers’ complaints to determine details of unit problems
Disassembles units to examine parts, for wear or defects, using hand or power tools and measuring devices
Conducts diagnosis of problems according to customers’ complaints
Communicates concerning unit operation, maintenance, or requests approval for advanced repair to appropriate parties
Repairs units according to requirements, using hand or power tools and measuring devices
Reassembles units after making repairs or replacing parts
Analyzes equipment performance assess unit functioning (includes running basic tests)
Cleans, or adjusts mechanical parts to maintain units’ operating efficiency and to prevent breakdowns or repeat returns for repair
Inspects units for cosmetic defects and reports findings in shop floor system
Installs and configures new equipment, including operating software or peripheral equipment as required
Reads and researches specifications, such as service guides, or user manuals, to determine unit settings or adjustments
Places orders for any additional parts needed for repairs
Reinstalls software programs or adjust settings on existing software to fix machine malfunctions
Compares findings with the customer’s reported problem and advises customer call center of failures found
Performs computer data entry using shop floor systems
Learns and uses new processes and procedures
Responsible for meeting ISO 9001 and/or other quality system requirements in their department
May perform other duties as assigned
Qualification
Required
High school diploma or equivalent required
Basic familiarity with computer use required
Intermediate English abilities required
Experience using hand power tools
Intermediate knowledge of computer hardware
Must be able to work in a fast-paced team environment with close supervision
Ability to follow documented procedures, standards and policies
Excellent time-management skills
Preferred
1 year of assembly/disassembly experience preferred with laptop, computer and/or technology component repair
Familiarity with continuous improvement methods preferred
Company
CSAT Solutions LP
CSAT Solutions has a history of bringing success to our clients.
H1B Sponsorship
CSAT Solutions LP has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8)
2024 (2)
2023 (1)
2022 (2)
Funding
Current Stage
Late StageTotal Funding
$39.2MKey Investors
Southfield Mezzanine
2019-11-20Acquired
2018-01-01Debt Financing
2017-12-28Series Unknown· $2M
Company data provided by crunchbase