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Jhpiego · 1 day ago

Development Operations Coordinator

Full-time

Hybrid

Entry Level

$47K/yr - $57K/yr

1+ years exp

Jhpiego is a global nonprofit organization that works to improve healthcare for women and children. They are seeking a Development Operations Coordinator to manage the day-to-day operations of their individual and foundation giving programs, ensuring data integrity and operational excellence within fundraising systems.

AssociationEducationHealth CareNon ProfitTraining

Responsibilities

Serve as primary administrator for Jhpiego’s Raiser’s Edge database in collaboration with other development team members

Enter and maintain accurate and complete donor and gift records

Process all gifts, pledges, matching gifts, and sponsorships, ensuring proper coding and acknowledgment

Administer campaign and appeal codes and maintain soft crediting and relationship records

Maintain and update the systems and gift processing manual

Ensure data integrity, confidentiality, and adherence to Jhpiego’s data protocols

Reconcile gift entries with Finance and ensure all transactions are audit-ready

Develop, maintain, and produce reports, queries, and dashboards for fundraising performance and donor trends

Prepare weekly gift and donor reports and share with the Development team

Generate donor lists for appeals, events, newsletters, and recognition publications

Provide ad hoc data and reporting support for fundraising campaigns and leadership requests

Conduct prospect research using tools such as iWave and public databases

Compile donor profiles and briefings for leadership and frontline fundraisers

Identify new donor prospects and analyze wealth capacity and philanthropic interests

Track donor engagement and stewardship touchpoints in Raiser’s Edge to support cultivation strategies

Support the integration of online giving platforms (Luminate Online, TeamRaiser, etc.) into Raiser’s Edge

Support testing and implementation of new fundraising technologies and contribute ideas for process improvements

Collaborate with IT and external vendors to ensure data accuracy and system optimization

Maintain compliance with data privacy and security standards

Assist with drafting, preparing, and mailing donor acknowledgment letters and stewardship materials

Track donor recognition activities and event participation

Support planning and follow-up for donor meetings and engagement events

Provide administrative and logistical support to the Manager, Philanthropy, and broader Development team as needed

Support implementation and reporting of digital fundraising campaigns in collaboration with Marketing & Communications

Contribute to a collaborative, positive, and donor-centered culture within GECO

Qualification

Raiser's EdgeData managementFundraising operationsExcelProspect researchCommunication skillsAttention to detailTeam collaborationOrganizational skills

Required

Bachelor's Degree with 1–3 years of experience in nonprofit development, fundraising operations, data management, or related field. Relevant internships or hands-on experience with donor databases will be considered

Experience working with fundraising databases; familiarity with Blackbaud products (Raiser's Edge) preferred

Willingness and ability to learn new systems and tools quickly

Experience with peer-to-peer or online fundraising tools (e.g., TeamRaiser, JustGiving)

Strong Excel skills and proficiency in other Microsoft Office programs (Word, Teams, Outlook)

Strong analytical skills with the ability to organize, interpret, and present data clearly

Excellent attention to detail, organization, and follow-through

Strong interpersonal and communication skills, with the ability to work collaboratively across teams

Proven ability to manage multiple priorities and meet deadlines in a fast-paced environment

Commitment to confidentiality and ethical handling of donor information

Ability to travel up to 5% of the time