TEKsystems · 16 hours ago
Benefits Advisor
Romulus, MI
Full-time
Onsite
Entry Level
$21/hr - $21/hr
1+ years expTEKsystems is a leading provider of business and technology services, seeking to hire Customer Service Representatives for their healthcare division. The role involves managing inbound calls, responding to inquiries, and providing exceptional customer service in a fast-paced call center environment.
Information Technology
Responsibilities
Handle inbound calls and occasional follow-up calls
Respond to inquiries regarding prior authorizations, general questions, and confidential information
Provide excellent customer service with strong attention to detail and accurate data entry
Manage 50–100 calls per day, depending on complexity
Use multiple systems to track information and update customer communications
Performance measured on Quality and Accuracy
Qualification
Required
Minimum 1 year of call center experience within the last 2–3 years (healthcare experience not required)
Typing Speed: At least 30 WPM
Strong computer knowledge and ability to navigate multiple systems
Benefits
Health, Dental, Vision, 401k, and more
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
10001+ employees
H1B Sponsorship
TEKsystems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)
Funding
Current Stage
Late StageLeadership Team
Ryan Skains
Vice President, TEKsystems Global Services
Recent News
2025-11-19
2025-10-29
Company data provided by crunchbase