Medicare Team Leader jobs in United States
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The Hartford · 1 day ago

Medicare Team Leader

The Hartford is an insurance company committed to making a difference and providing opportunities for growth. They are seeking a Medicare Team Leader responsible for overseeing Medicare CMS errors, managing penalties, and fostering a high-performance culture within the team.

Auto InsuranceCommercial InsuranceEmployee BenefitsFinanceFinancial ServicesInsuranceLife InsuranceProperty Insurance

Responsibilities

Communicate and reinforce business vision, strategies, and plans that support organizational goals
Demonstrate confidence and an action-oriented approach in managing work assignments
Foster a high-performance culture by attracting, developing, and engaging talent
Drive execution of the Medicare Operations business plan through effective change management and ongoing communication
Support employees in understanding the connection between their work and the Claims mission, identifying and removing barriers to success
Conduct monthly, quarterly, and annual quality reviews
Provide timely, constructive feedback to frontline employees based on quality results
Monitor regulatory compliance to ensure accuracy in Medicare lien tracking and resolution
Identify training gaps contributing to errors and oversee the development and delivery of training solutions
Maintain service-level expectations by managing workloads efficiently
Partner with the team to ensure timely and responsive customer support
Build and maintain strong relationships with internal and external customers and business partners
Collaborate with Compliance Specialists to complete state-specific monthly and quarterly regulatory compliance reviews
Support compliance assessments conducted through CPI audits, QBRs, Center Reviews, and monthly self-assessments

Qualification

Medicare knowledgeLeadership experienceRegulatory complianceQuality managementCustomer service

Required

Demonstrated history of high performance and consistent achievement
Proven competency aligned with the organization's Competency Profile
Successful completion of required candidate testing/certification processes

Preferred

Medicare knowledge or leadership experience preferred

Benefits

Short-term or annual bonuses
Long-term incentives
On-the-spot recognition

Company

The Hartford

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The Hartford is an industry leading provider of property and casualty insurance, group benefits and mutual funds.

Funding

Current Stage
Public Company
Total Funding
unknown
1995-12-15IPO

Leadership Team

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Christopher Swift
Chief Executive Officer
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Company data provided by crunchbase