WelbeHealth · 23 hours ago
Senior Care Advisor
United States
Full-time
Remote
Mid, Senior Level
$26.89/hr - $35.50/hr
1+ years expWelbeHealth is dedicated to helping seniors stay in their homes and communities by providing comprehensive medical care and community-based services. The Senior Care Advisor plays a crucial role in assessing PACE eligibility and guiding seniors through the enrollment process, while building relationships with prospective participants and their families.
Health CareHealth DiagnosticsHospital
Responsibilities
Display great patience, empathy, and show “courage to love” on every call; build strong relationships with prospective participants, caregivers and independent outreach associates who may need assistance with participant enrollment
Support inbound campaigns, answer questions, and find underlining needs of prospective participants, educating them about PACE services and benefits to expand our mission to help more seniors in the communities we serve
Make outbound calls to prospective participants that have indicated an interest in learning more about WelbeHealth PACE (*not cold calls*)
Effectively manage leads that require follow-up calls
Maintain the highest level of service on all calls, both inbound and outbound
Qualification
Preferred
Associate's degree preferred; or two (2) years of relevant experience may be substituted in lieu of degree
Minimum of one (1) year of experience in tele sales, customer services sales, Medicare or PACE sales experience preferred
Experience using CRM systems (Salesforce or other similar CRM system)
Medicare Advantage or PACE experience preferred
Medi-Cal knowledge preferred
Benefits
Work/life balance - we mean it! 17 days of personal time off (PTO), 12 holidays observed annually, and 6 sick days
Medical Insurance Coverage (Medical, Dental, Vision)
Advancement opportunities - we’ve got a track record of hiring and promoting from within, meaning you can create your own path
401k match
Healthcare coverage
A broad range of other benefits
Company
WelbeHealth
Unlocking the full potential of our most vulnerable seniors with empathy and love.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$61.23M2020-02-10Series C· $30M
2018-06-29Series B· $15M
2017-02-08Series A· $15M
Leadership Team
Si France
Founder & CEO
Becca Miller Rose
Chief Operating Officer
Recent News
2025-09-02
2025-07-08
2025-06-27
Company data provided by crunchbase