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Minnesota IT Services · 23 hours ago

Infrastructure Supervisor

St Paul, MN

Full-time

Hybrid

Mid, Senior Level

$88K/yr - $152K/yr

4+ years exp

Minnesota IT Services is a team of over 2,800 professionals dedicated to improving the lives of Minnesotans through technology. The Facility Infrastructure & Field Tech Supervisor will oversee the Facilities Infrastructure and Field Technical Support Section, ensuring efficient network infrastructure systems are built and maintained.

AppsInformation TechnologyIT Infrastructure

Comp. & Benefits

No H1B

Responsibilities

Supervise and support the Facilities Infrastructure and Field Technical Support Section

Ensure effective and efficient building and maintenance of network infrastructure systems

Qualification

Network technologiesSupervisory experienceNetwork project deliveryVendor managementNetwork designCommunication skillsCustomer-focused approach

Required

Minimum of four (4) years of experience supporting network technologies

Two (2) years of lead work or supervisory experience

Proven leadership of technical teams delivering enterprise network services, including coaching, performance management, and cross-functional coordination

End-to-end network project delivery: planning, organizing, scheduling, and implementing major network upgrades/migrations across multi-site environments

Work with core networking domains: WAN, VPN, LAN, Wireless LAN, network design, installation, monitoring, and troubleshooting

Vendor and contract management for network circuits (fiber/copper Ethernet), including procurement coordination, SLAs, and escalation management, and participation in budgeting processes

Demonstrated ability to communicate clearly and effectively in a manner that facilitates mutual understanding

Customer-focused approach grounded in active listening, empathy, and solution-oriented problem-solving to deliver positive user experiences

Legally authorized to work in the United States