Apply on Employer Site

UC Davis Health · 8 hours ago

Desktop Engineer and Support Analyst (SYS ADM 2 TX)

Davis, CA

Full-time

Hybrid

Mid Level

$42.06/hr - $58.89/hr

UC Davis Health is committed to providing advanced technical support and engineering solutions. The Desktop Engineer and Support Analyst will focus on providing tier-3 support for Linux environments and research servers, while also contributing to automation and information security efforts.

AssociationCommunitiesEducationHealth CareHospital

Comp. & Benefits

H1B Sponsor Likely

Responsibilities

40% - Advanced (Tier‑3) Technical Support

35% - Linux Desktop Engineering & Automation

15% - Research Computing Enablement (Linux Servers & HPC)

10% - IT Service Management, Security, and Collaboration

Qualification

Linux supportEndpoint management toolsNetworking conceptsScripting/automationResearch computing solutionsCloud infrastructure managementITSM practicesCommunication skillsInterpersonal skills

Required

Experience providing advanced technical support across heterogeneous Linux environments (e.g., Ubuntu/Debian, RHEL/Rocky), plus macOS and Windows client systems, including research‑focused use cases and specialized peripherals/instruments

Experience administering Linux research servers and related services; strong troubleshooting across OS, applications, and networks

Experience with endpoint management and configuration tools (e.g., HCL BigFix, Puppet, Ansible, or similar enterprise-grade tools) and scripting/automation (e.g., bash, Python, PowerShell)

Experience with core networking and security concepts (DHCP, DNS, VLANs, routing, VPN, client firewalls) and with secure configuration practices aligned to common frameworks (e.g., UC IS‑3/CIS/NIST/ISO)

Experience working within ITSM practices using a ticketing system; ability to create high‑quality documentation and user‑facing guides

Communication and interpersonal skills to collaborate with diverse technical and non‑technical stakeholders and to balance multiple priorities

Preferred

Experience packaging and deploying software for Linux at scale; familiarity with RPM/DEB packaging, module systems, or containerized delivery

Experience authoring BigFix content and/or developing Puppet modules; familiarity with additional config‑management tools (e.g., Puppet, Ansible, Salt) a plus

Experience designing reproducible research computing solutions; familiarity with research HPC environments and job schedulers (e.g., Slurm)

Experience configuring or managing infrastructure in public cloud environments (e.g., AWS, Azure, GCP)

Experience in higher education or research computing environments

Benefits

High quality and low-cost medical plans to choose from to fit your family's needs

UC pays for Dental and Vision insurance premiums for you and your family

Extensive leave benefits including Pregnancy and Parental Leave, Family & Medical Leave

Paid Holidays annually as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement

Paid Time Off/Vacation/Sick Time as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement

Continuing Education (CE) allowance and Education Reimbursement Program as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement

Access to free professional development courses and learning opportunities for personal and professional growth

WorkLife and Wellness programs and resources

On-site Employee Assistance Program including access to free mental health services

Supplemental insurance offered including additional life, short/long term disability, pet insurance and legal coverage

Public Service Loan Forgiveness (PSFL) Qualified Employer & Student Loan Repayment Assistance Program for qualified roles

Retirement benefit options for eligible roles including Pension and other Retirement Saving Plans.

Company

UC Davis Health

Glassdoor3.9

UC Davis Health is improving lives and transforming health care by providing excellent patient care.

Founded in 1968

Sacramento, California, USA

10001+ employees

https://health.ucdavis.edu

H1B Sponsorship

UC Davis Health has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2022 (1)