Quantix · 1 week ago
Account Manager- Waste Handling & Disposal
Houston, TX
Full-time
Hybrid
Senior Level, Lead/Staff
10+ years expQuantix is a company that specializes in waste handling and disposal, seeking an Account Manager to serve as the key point of contact for customers. The role involves developing strong customer relationships, managing logistics operations, and identifying cross-selling opportunities within the company.
Financial ServicesLogisticsManufacturingTrading PlatformTransportation
Hiring Manager
Julie Peiffer Hernandez
Responsibilities
Serve as the key point of contact for customers in your portfolio; become the Chief Problem Solver for your customers. Develop strong relationships across customer stakeholders
Assist with the investigation and resolution of customer complaints and supply chain non-conformances; coordinate activity needed to respond to customer requests and continually follow up with customer contacts as needed
Work internally and externally as needed to respond to inquiries, requests, and demands, including, but not limited to ETAs, Proofs of Delivery, and Scale Tickets for non-special service trips
Create, maintain, and present material needed for reporting customer and company performance to goals
Identify opportunities to cross-sell within our division and company
Obtain rate quotes, conduct RFPs, propose new solutions that drive growth and continual improvement
Ensure information is maintained regarding origin and delivery point requirements as well as data regarding shipper, carrier, and customer performance, continuously tracking calls and e-mails
Enter shipments into the transport management system and proactively inquire, capture, and communicate critical information to ensure success
Collect, create, submit, correct, monitor, maintain, and validate documents and reports to ensure the smooth preparation and timely execution of all activities to support the movement of shipment/loads from order-to-cash
Maintain shipper and consignee profiles on assigned locations to ensure customer compliance and efficiency
Assign and select carriers based on location requirements, cost, and service
Ensure that all carriers comply with standards established for an approved carrier
Document and confirm all accessorial charges within the process outlined and as required
Operate within the guidelines and contractual obligations established between the customer and Quantix
Coordinate all change orders, cancellations, rush orders, returned loads, and reconsignment or diversions
Confirm rate changes with carriers and record necessary information for accounting and continual improvement
Ensure positive inventory control and load assignments
Generate useful and accurate information to guide clients in a timely manner
Perform implied tasks that outnumber specified tasks; the job is to keep manufacturers supplied per their expectations
Share responsibility for after-hours on-call coverage
Qualification
Required
10+ years in transportation or chemical industry
Proficiency with Microsoft Office (Word, Excel, PowerPoint)
Experience with CRM software, specifically MS Dynamics
Experience with Managed Solutions, Transportation or Warehouse software platforms
Must be able to travel up to 25% of the time
Sales experience with hazardous material and/or chemical waste management and disposal experience for chemical customers is required
Preferred
Bachelor's degree preferred
An existing book of business or contacts for chemical producers
Excellent communication, networking, negotiation, and problem-solving skills
Ability to multi-task
Familiarity with industry pricing structures and tools
Ability to write routine reports, letters, and documents
Strong MS Excel skills, including work with formulas and data tables
Ability to create and maintain professional relationships within all levels of the organization
Capable of multi-tasking, highly organized, with excellent time management skills
Ability to analyze data and provide input on market trends and pricing guidance
Ability to work independently and as a member of a team
Dedicated, dependable, detail-oriented, achievement-oriented, and highly motivated
Company
Quantix
Quantix is a transportation company that provides transportation, packaging, and supply chain management services.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2019-05-07Acquired
Leadership Team
John Labrie
President & Chief Executive Officer
Jason Bates
Executive Vice President, Chief Financial Officer & Treasurer
Recent News
Morningstar.com
2025-10-15
Company data provided by crunchbase