Apply on Employer Site

Milton CAT · 17 hours ago

Inside Sales Representative – Parts and Service

Londonderry, NH

Full-time

Onsite

Entry Level

$24/hr - $27/hr

1+ years exp

Milton CAT is looking for driven and customer-focused individuals to join their Inside Product Support Sales team. The Inside Sales Representative will work closely with customers in the construction industry to support their parts and service needs, helping them maximize their CAT equipment usage.

AutomotiveLogisticsTransportation

Responsibilities

Manage a defined book of business (~400–500 accounts) across assigned territories

Conduct outbound calls and digital outreach to re-engage dormant customers and promote parts, service, and support solutions

Coordinate with field reps and service teams to schedule inspections, repairs, and follow-ups

Leverage CRM and internal systems to track customer interactions, opportunities, and sales activity

Identify and act on upsell and cross-sell opportunities for parts, service, and attachments

Support in-territory efforts including hands-on inspections and customer visits as needed

Collaborate with marketing and product support teams to execute targeted campaigns

Maintain a high level of product knowledge and stay current on promotions, programs, and service offerings

Provide exceptional customer service and build long-term relationships with assigned accounts

Qualification

Inside sales experienceCustomer service experienceCRM proficiencyMicrosoft Office proficiencyManage prioritiesCommunication skillsRelationship-building skillsSelf-motivated