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Lodgco Hospitality · 2 days ago

Host/Barista - Portico

Grand Rapids, MI

Part-time

Onsite

New Grad, Entry Level

$14/hr - $14/hr

0+ years exp

Lodgco Hospitality is seeking a host/hostess for Canopy by Hilton, a modern boutique hotel in downtown Grand Rapids. The role involves enhancing guest service and restaurant operations at Portico by managing seating arrangements and crafting coffee drinks for guests.

HospitalityManagement ConsultingTravelTravel Accommodations

Responsibilities

Welcome guests and ascertain their dining needs

Seat guests and manage the seating chart

Receive incoming calls and provide information in a polite and professional manner

Monitor restaurant activity to determine seating and dining flow

Assist servers with table clearing, cleaning, and setting

Assist fellow team members and other departments wherever necessary

Perform opening and closing duties, as needed

Completes side work to include polishing/rolling silverware, stocking condiments and glasses, sweeping and cleaning as directed by supervisor. Practices “clean as you go” method, and sanitation standards

Ensure knowledge of menu and all food products

Follow proper cashiering functions by completing/closing guest checks and submitting information into POS system

Qualification

Customer serviceBarista experienceTime managementDetail-orientedEnglish communication

Required

High School diploma or equivalent experience required

6 months + of experience working in a related position

Outstanding customer service skills and ability to attend to guests and associates in an attentive, friendly, and courteous manner

Must be able to speak, read, write and communicate in English to adequately perform the duties of the job

Outstanding organizational and time management skills

Must be energetic and able to work in a fast-paced environment

Must be detail-oriented and able to work both independently and with a team

Must be able to show initiative, including anticipating guest or operational needs

Must be able to work varying schedules that include evenings, weekends, holidays and extended hours as business dictates

Satisfactory criminal background screening required - Valid driver's license and safe driving record may be required

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is required to stand for entire shift, balance, reach, push, pull, lift, grasp, feel, talk, hear, see, smell, taste and perform repetitive motions that require manual dexterity

This position requires the exertion of up to 50 pounds of force and lifting up to 50 pounds occasionally

The employee is required to have visual acuity to operate machinery and tools, determine accuracy, neatness and thoroughness of food and make general observations of facilities