Cella · 16 hours ago
Content Designer/Writer (Hybrid)
Brooklyn, NY
Contract
Hybrid
Mid Level
$50/hr - $55/hr
3+ years expCella is a company seeking a strategic and empathetic Content Designer to join their HR team. The role involves shaping the digital landscape for over 300,000 global employees, transforming complex HR information into seamless self-service experiences through effective content design and web writing principles.
Content MarketingDigital MarketingInformation Technology
Hiring Manager
Mallory McCormick 🌈
Responsibilities
Create "evergreen" content: Develop brand-new content that supports various departments within Human Resources, including Career Development, Performance Development, Benefits, Compensation, and Offboarding
Apply design best practices: Use web writing and content design principles to create and organize content that fosters a meaningful, connected digital experience
Multi-channel writing: Draft content for web banners, landing pages, mobile apps, and other digital channels to support employee self-service
Collaborate across teams: Work as part of a project team that includes product owners, HR project leads, change management associates, and HR Communications
Own the editorial process: Manage the lifecycle from writing and editing to incorporating stakeholder feedback, securing final approval, and publishing
Content maintenance: Revise or uplift currently published content to ensure accuracy and relevance when changes are needed
Platform management: Use ServiceNow to publish approved educational content and manage the HR Content Team's intake by reviewing and assigning new requests
Data-driven optimization: Analyze content performance metrics to identify gaps and execute on recommendations for improvement
Quality assurance: Act as a subject matter expert on content standards, reviewing peer articles for clarity, consistency, and quality
Qualification
Required
3-5 years of corporate writing experience
Background in English, Communications, or a related field
Proven experience writing content specifically for the web and educational or customer-service contexts
Experience creating content architectures, storytelling, and drafting clear, concise copy
Ability to multitask, prioritize, work quickly, and meet deadlines while creating project management documentation
Ability to contribute on both a strategic and tactical level while navigating a large organization
A value for teamwork, creativity, and high-quality digital experiences
Preferred
Basic knowledge of HTML and experience using content management platforms such as Adobe or ServiceNow
Understanding of how different systems interact to create an end-to-end user journey
Passion for internal communications and knowledge of HR processes and procedures
Knowledge of how to use Large Language Models (LLMs) to enhance writing workflows
Benefits
Medical
Prescription
Dental
Vision
AD&D
Life insurance offerings
Short-term disability
401K plan
Company
Cella
Cella is a leading Creative Staffing And Consulting Agency.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2021-09-30Acquired
Leadership Team
Rob Williams
Vice President of Sales
Recent News
Company data provided by crunchbase