Access Systems, Inc. ยท 22 hours ago
Administrative Assistant - Customer Service
Des Moines Metro
Full-time
Onsite
Entry Level
$20/hr - $20/hr
1+ years expAccess Systems, Inc. is a dynamic and fast-growing company actively hiring an Administrative Assistant to join their expanding administrative team. The role involves assisting customers with various requests, handling customer communication, and providing support to the sales and service team.
Cyber SecurityFleet ManagementInformation Technology
Responsibilities
Handles customer communication, both for phone and email, providing exceptional customer service in each interaction
Provide support to the sales and service team in a timely and professional manner
Review customer feedback and provide notes and updates for management
Qualification
Required
Handles customer communication, both for phone and email, providing exceptional customer service in each interaction
Provide support to the sales and service team in a timely and professional manner
Review customer feedback and provide notes and updates for management
Excellent verbal and written communication skills in all customer interactions
Ability to 'think on feet' when working with customers
Preferred
1-3 years of office experience preferred
Benefits
Full Benefits Package, including Medical, Dental, and Vision Insurance.
Matching 401(k) Retirement Savings Plan.
Continuous Training Opportunities and Career Advancement.
Company Events, Team Events, Holiday Banquets, and Incentive Trips.
Company
Access Systems, Inc.
Access Systems is one of the largest independently-owned office technology companies in the US.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Jay Agard
Chief Operating Officer
Ashlei Atkinson, SHRM-CP
HR Supervisor / Business Partner
Recent News
Company data provided by crunchbase