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Mayo Clinic · 9 hours ago

IT Application Analyst

United States

Full-time

Remote

Entry, Mid Level

$72K/yr - $127K/yr

2+ years exp

Mayo Clinic is a renowned healthcare organization seeking a motivated IT Application Analyst. The role involves analyzing and developing solutions for various applications, providing support across multiple clinical and business functions, and managing projects while ensuring customer satisfaction.

BiotechnologyHealth CareHospitalMedicalWellness

No H1B

Responsibilities

Analyze and develop solutions, perform build, as well as participate in various workgroups related to all ClinDoc & Stork applications

Provide 24/7 on-call support

Support software programs or modules across multiple clinical and/or business functions

Understand the business environment and the impact IT can have on the business environment

Provide analysis and support for installed systems as well as system implementation and integration projects that require systems analysis, design, testing and implementation for specific modules or applications

Maintain knowledge of existing systems and is certified in the vended application, as required

Configure, design, develop, or modify applications via vendor tools or augmented tools developed within Mayo Clinic and validate data integrity of changes introduced

Resolve customer problems with software and respond to requested improvements and enhancements

Research requests to determine scope, size and impact

Work with customers to elicit requirements through a variety of techniques

Validate requirement information with customers to ensure completeness, correctness, and clarity

Validate the developed solution to ensure it satisfies the stated requirements

Function as a liaison between clinical, business, and technical areas during the planning process

Build credibility and rapport with customers to understand their needs

Manage small- to mid-sized projects

Contribute to software testing activities