MANUELA · 12 hours ago
Mobile Marketing & E-Commerce Supervisor
Highland, CA
Full-time
Onsite
Mid, Senior Level
2+ years expMANUELA is part of the Yuhaaviatam of San Manuel Nation, and they are seeking a Mobile Marketing & E-Commerce Supervisor. The role involves driving revenue through mobile and e-commerce initiatives, enhancing customer engagement, and overseeing marketing strategies to ensure effective execution and alignment with departmental goals.
Restaurants
Responsibilities
Plans and delivers mobile and e-commerce marketing strategies across strategic marketing channels (Yaamava’ App, Yaamava’ txt, Play Online by Yaamava’, Hotel Booking Engines, My Club Serrano, and First Party Digital Ads) to encourage customer retention and loyalty
Reviews, and approves all Mobile and E-commerce Marketing strategies, messaging, and campaigns
Ensures Mobile and E-commerce initiatives are executed strategically, efficiently, accurately, and timely, while producing positive casino revenue
Develops and collaborates with Manager Mobile & E-Commerce to develop long-term Mobile and E-commerce vision to ensure current initiatives align with departments goals
Collaborates with internal and external development departments to enhance Mobile and E-commerce product features and functionality to increase product values and positive guest experience
Monitors customer journeys across systems to help deliver consistent quality guest experience. Works closely with all stakeholders, including Casino Marketing, Brand Marketing and Strategic Marketing to ensure a seamless guest journey
Performs other duties as assigned to support the efficient operation of the department
Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring and training employees; planning, assigning reviewing and directing work; evaluating and appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Makes hiring decisions and designs individual development plans with succession planning in mind for all key roles
Qualification
Required
Bachelor's Degree required, with an emphasis in Marketing, Communications or other relevant coursework
Minimum two (2) years of experience in mobile and/or e-commerce marketing required
Intermediate to advanced knowledge of interactive communication platforms including, but not limited to email, SMS, and mobile applications required
Strong experience managing complex variable data or campaigns required
At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license
Preferred
Master's degree preferred
Minimum one (1) year in a supervisor or manager role preferred
Company
MANUELA
Located in the Arts District of Los Angeles, Manuela unites chef, farmer and artist to create an authentic and original dining experience.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase