Apply on Employer Site

Piedmont · 18 hours ago

Financial Care Agent - Athens, Days

Onsite

Full-time

Onsite

Entry, Mid Level

2+ years exp

Piedmont Healthcare Corporate is seeking a Financial Care Agent to provide front-line support for Patient Financial Care. The role involves handling customer inquiries, collecting balances, and providing information on services and insurance benefits.

Hospital & Health Care

H1B Sponsor Likely

Responsibilities

Serves as front-line support for Patient Financial Care within Piedmont

The incumbent is responsible for handling and resolving in-person, telephonic or digital customer inquiries and/or concerns by providing patients/guarantors from both hospitals and physician practices with a consistent and seamless experience

The incumbent is also responsible for following up on and collecting pre-service, at-service or outstanding guarantor balances when required

Will provide information on estimated cost of services, verify coverage, secure authorization, make appointments, and explain insurance benefits and information on financial resources to patients/guarantors

Qualification

Healthcare revenue cycle experienceFinancial counseling experienceHealthcare Financial Management certificationCertified Revenue Cycle RepresentativeCustomer service skills

Required

H.S. Diploma or General Education Degree (GED) Required

2 years of healthcare revenue cycle experience Required

None Required

Preferred

Bachelor's Degree Preferred

5 years of healthcare Revenue Cycle experience with a focus in Financial Counseling is desired Preferred

Certification with Healthcare Financial Management Association, or Certified Revenue Cycle Representative is Preferred

Company

Piedmont

Glassdoor3.6

Piedmont is empowering Georgians by changing health care.

Founded in 1905

Atlanta, Georgia, US

10001+ employees

http://www.piedmont.org

H1B Sponsorship

Piedmont has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (2)

2024 (3)

2022 (2)

2021 (1)

2020 (1)