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Cencora · 4 hours ago

Account Executive - Health Systems - East

United States

Full-time

Remote

Senior Level

$74K/yr - $106K/yr

5+ years exp

Cencora is an innovative company committed to creating healthier futures. They are seeking a dynamic Account Executive to manage and grow an assigned territory within the health systems segment, utilizing both in-person and virtual selling techniques to drive customer retention and business development.

Emergency MedicineEnterprise SoftwareHealth CareMedicalPharmaceutical

Responsibilities

Meet or exceed sales targets for revenue, profit, and margin growth within the assigned territory

Develop and execute strategies to expand business with existing customers and prospect new opportunities within the health system retail segment

Promote and sell Cencora’s suite of distribution solutions, including but not limited to, PRxO Generics, drug shortage solutions, medication tray management, consignment, and digital solutions within ABOrder

Negotiate and implement customer agreements to ensure customer retention and profitability

Lead onboarding and implementation of customer solutions, ensuring full adoption and value realization

Collaborate with cross-functional teams, including Customer Service, CIDM, Onboarding Team and, to deliver seamless service and resolve issues promptly

Drive operational efficiency for customers by identifying opportunities to leverage Cencora's technology and platforms, such as ABOrder and other digital tools, to streamline processes and enhance customer experience

Handle day-to-day customer requests related to contract pricing, deliveries, system access, and other operational needs, managing cases to resolution with a focus on customer satisfaction

Ensure contract compliance by reinforcing the value of PVAs and addressing any non-compliance proactively

Leverage both in-person and virtual selling techniques to optimize customer interactions and territory management

Utilize digital tools, platforms, and social media to enhance customer engagement and sales processes

Stay updated on technological advancements to continuously improve sales strategies and customer experience

Meets business targets related to the pull through of product segments for customers and call campaign metrics. Cencora’s product segments include, but are not limited to, specialty, oncology, Sure Supply items, plasma derivatives and PRxO Generics, etc

Partner with internal teams, including, GPO Team and Finance, to align strategies and achieve sales goals

Actively gather and share customer feedback and competitive intelligence to improve processes and enhance team performance

Develop an annual strategic plan in collaboration with the Senior Director to achieve business goals

Use sales reporting tools to analyze opportunities and create an efficient daily call plan for territory management

Maintain accurate account activity and interactions in sales management tools like ABForce

Continuously advance knowledge of the health system customer market, industry trends, and Cencora’s solutions

Participate in training and professional development opportunities to enhance skills and expertise

Demonstrate curiosity and a commitment to self-directed learning to remain a highly valued customer resource

Qualification

Consultative SellingBusiness DevelopmentCustomer RetentionFinancial ConceptsDigital Tools ProficiencyData-Driven Decision MakingCommunication SkillsOrganizational SkillsAdaptabilityCollaboration