FirstService Residential ยท 20 hours ago
Receptionist
Pearland, TX
Full-time
Onsite
New Grad, Entry Level
$18.50/hr - $18.50/hrFirstService Residential is a company that manages properties, and they are seeking a Receptionist to act as the first point of contact for customer engagement. The role involves providing high-level customer service, administrative support, and coordinating various tasks related to property management.
Property ManagementReal Estate
Responsibilities
Provides high level of customer service at all times in response to walk-in, telephone and email traffic
Follows FirstService Residential standard of responding to any communication within 24 business hours
Acts as intermediary with the client, vendors and teammates to ensure prompt response to inquiries or alerts
Assist in tracking special projects and initiatives as directed
Administrator of pool amenity access card system
Coordinates resident information and Info Center updates through the property management system portals, Connect
Coordinates incoming and outgoing traffic of couriers, US mail and shipping services
Ability to adjust to changing circumstances
Follows safety procedures and maintains a safe work environment
Participates in company culture to ensure daily positive interaction among members of the onsite team
Performs other job-related duties as required
This is not an exhaustive list
Regular and predictable attendance
Qualification
Required
High School Degree or equivalency required
Customer service experience required
Acts as the first point of contact for walk-in and telephone engagement with the Association's onsite office
Performs administrative support tasks directly related to property management and the general business operations of the Association
A high level of comfort with in-person customer engagement and an aptitude for multi-tasking are essential
Provides high level of customer service at all times in response to walk-in, telephone and email traffic
Follows FirstService Residential standard of responding to any communication within 24 business hours
Acts as intermediary with the client, vendors and teammates to ensure prompt response to inquiries or alerts
Assist in tracking special projects and initiatives as directed
Administrator of pool amenity access card system
Coordinates resident information and Info Center updates through the property management system portals, Connect
Coordinates incoming and outgoing traffic of couriers, US mail and shipping services
Ability to adjust to changing circumstances
Follows safety procedures and maintains a safe work environment
Participates in company culture to ensure daily positive interaction among members of the onsite team
Performs other job-related duties as required
Regular and predictable attendance
Working knowledge of Microsoft Office applications
Ability to learn Property Management System program
Preferred
Prior administrative experience preferred
Benefits
Your choice of multiple medical plans
Dental
Vision
Time off benefits
Paid holidays
401k with company match
Company
FirstService Residential
FirstService Residential is a real estate company that provides property management services.
Founded in 2012
10001+ employees
Funding
Current Stage
Late StageLeadership Team
A
Amy Sanchez
President, Central & North Florida Markets
Katie Halfhill
Director of Business Development
Recent News
Company data provided by crunchbase