Vidorra Consulting Group ยท 5 hours ago
SAP S/4HANA Customer Service Analyst
Charlotte, NC
Contract
Onsite
New Grad, Entry LevelVidorra Consulting Group is seeking a skilled Customer Service representative to join their team. The ideal candidate will assist the customer service team to ensure excellent service delivery and customer satisfaction.
Industrial AutomationInformation ServicesInformation TechnologySoftware
Responsibilities
Order entry; invoicing; scanning
Sense of urgency in meeting customer needs Handle escalated customer inquiries and complaints
Develop strategies to enhance customer service experience
Collaborate with all colleagues to ensure seamless customer interactions
Pricing Management
Existing price inquiry
Price discrepancy at order entry
Price increase communication
Price data file management Custom
Qualification
Required
Skilled Customer Service representative
Assist the customer service team to ensure excellent service delivery and customer satisfaction
Order entry
Invoicing
Scanning
Sense of urgency in meeting customer needs
Handle escalated customer inquiries and complaints
Develop strategies to enhance customer service experience
Collaborate with all colleagues to ensure seamless customer interactions
Pricing Management
Existing price inquiry
Price discrepancy at order entry
Price increase communication
Price data file management
Company
Vidorra Consulting Group
Vidorra Consulting is a Software Consulting firm with strong focus on niche areas of Robotics Process Automation, Analytics & Data Integration and Oracle Utilities Analytics (OUA).
Founded in 2009
51-200 employees
Funding
Current Stage
Growth StageRecent News
2025-10-09
Company data provided by crunchbase