Client and Office Coordinator jobs in United States
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GBSM ยท 11 hours ago

Client and Office Coordinator

GBSM is a Denver-based communications and consulting firm that supports a diverse client base. The Client and Office Coordinator will primarily assist client teams with editing, meeting logistics, vendor management, and administrative support for the CEO, ensuring smooth operations and effective communication.

ConsultingManagement ConsultingPublic Relations

Responsibilities

Editing and proofreading deliverables using AP style as the guide
Monitoring relevant media and social media across multiple platforms
Coordinating meeting logistics for large-scale public meetings, mid-size committee/board meetings and client meetings; including location scouting, materials preparation, day of set-up/breakdown, and more
Managing external vendors and venues (e.g., catering, printing, translation services, AV)
Calendar oversight and scheduling management for internal and external client meetings
Designing communications materials (e.g., Canva, InDesign, Photoshop)
Template management and document control/organization
Preparing agendas and taking thorough meeting minutes; drafting meeting summaries
Tracking progress and keeping up to date with tasks in our project management tool, Asana
Conducting research on specific issues and organizations, including analyzing and summarizing key information
Using digital tools (e.g., MailChimp, WordPress, SurveyMonkey) for client communications and engagement (including management, maintenance, and reporting)
Maintaining client and stakeholder contact lists and electronic files to ensure accurate, up-to-date information; managing Outlook and MailChimp contacts regularly
Support expense tracking, reconciliation, and submission monthly for client expenses
Direct management of Andy's calendar; balancing internal staff, clients, and networking meetings, including reservations, confirmations, etc
Proactive time entry and editing in our billing software for Andy
Booking travel arrangements
Client and partner gift management
Employee event planning and execution support
Ad hoc general office admin (including support with answering phones, greeting clients, ordering supplies, maintaining shared spaces, and opening and closing the office)

Qualification

Client support experienceEditing skillsMicrosoft Office expertiseDesign fundamentalsDigital content managementResearch skillsProfessionalismTime managementTeamworkCritical thinking

Required

At least two years of relevant client support and administrative support experience in a professional service setting
Proficiency in design fundamentals; experience in Communications and/or Public Relations is highly preferred
Exceptional attention to detail and editing skills, including experience with AP style
Adept at listening to, acknowledging and responding to others promptly; presenting information clearly and assertively; and confidently asking questions to clarify expectations
Equally comfortable with phone, virtual and in-person meetings
Possess a keen ability to think and act one step ahead
Able to play multiple roles on a team, from tactician to organizer, and show high accountability in actions and forethought
Regularly take the initiative to help others
Able to conduct online and industry research, analyze and evaluate findings, and compile into a succinct report
Familiar and efficient with researching media, social media, government entities and more
Able to monitor, track, and prioritize various deadlines for multiple clients
Manage rapid developments within client teams, completing them in a timely and competent manner
Hyper-organized with an ability to multitask and reprioritize as needed throughout the day
Excellent time management and problem-solving skills required
Proactive with an ability to solve problems, collaborate, and maintain confidentiality in a variety of settings
Brings a high level of sophistication and polish as a representative of the firm
Expertise in Microsoft Office applications
Strong skills in digital content-management and development tools such as WordPress, MailChimp, Canva and SurveyMonkey
Ability to quickly learn additional tools (e.g., Asana, Adobe Creative Cloud, database and online engagement platforms, and social media tools)

Benefits

Yearly bonus opportunity
401(k) matching
Reimbursable transportation expenses
Full health and wellness benefits package
Stipend for professional development and learning opportunities
Industry networking activities
Fixed hybrid schedule
Unlimited vacation after 6 months

Company

GBSM

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GBSM offers services on public affairs, strategic communications, crisis management and consulting services.

Funding

Current Stage
Early Stage
Company data provided by crunchbase