CBTS · 1 day ago
EdTech Product Manager (Only W2)
Ohio, United States
Contract
Onsite
Mid, Senior Level
$50/hr - $53/hrCBTS is a company focused on creating high-quality learning solutions, and they are seeking a Technical Product Manager to lead the development of digital learning solutions. The role involves collaborating with product managers and development teams to ensure successful product delivery while prioritizing customer experience and managing cross-team dependencies.
Cloud ComputingCloud InfrastructureConsultingInformation TechnologyService Industry
No H1B
Responsibilities
This position will partner with the product owners and development teams on the delivery of initiatives within our Higher Education platforms
Be the conscience of the product, continuously view the product from the user’s perspective, ensuring the best possible experience. Prioritize customer experience throughout all development stages
Resolve ambiguous product requirements to achieve a clear vision that can then be shared with product and/or platform team(s)
Own and deliver product cycle plans aligned with business milestones. Partner with development, business, and customer-facing teams to ensure timely, budget-friendly, and quality releases
Draft project charters and requirements, incorporating inputs from all stakeholders. Translate customer needs into actionable tasks for the engineering team and ensure the delivered product meets roadmap milestones
Oversee all aspects of the product, including technical debt, infrastructure, tools, and features. Ensure continuous attention and improvement
Assist in troubleshooting and resolving customer-reported issues. Assess trends and suggest enhancements to improve the user experience and reduce call volume
Identify and manage cross-team dependencies, leading collaboration for a seamless user experience. Ensure all affected teams understand and manage these dependencies effectively
Track competitive and technological landscape, keeping abreast of new innovations and developments in the market space
Partner with business units to provide training on new product features. Work with sales and marketing to promote the product and ensure a positive impact on revenues
Qualification
Required
Results-oriented individual with a passion and capability for creating high-quality learning solutions
Ability to promote teamwork and knowledge sharing
Demonstrated thoughtful collaboration with customers and stakeholders across multiple business units
Experience in designing, developing, and implementing digital learning solutions
Ability to drive successful delivery of product and platform iterations to the market
Experience in defining, managing, and implementing innovative digital products and functionalities
Ability to prioritize customer needs against available resources
Experience in partnering with product owners and development teams
Ability to resolve ambiguous product requirements
Experience in owning and delivering product cycle plans aligned with business milestones
Ability to draft project charters and requirements
Experience in translating customer needs into actionable tasks for the engineering team
Ability to oversee all aspects of the product, including technical debt, infrastructure, tools, and features
Experience in troubleshooting and resolving customer-reported issues
Ability to identify and manage cross-team dependencies
Experience in tracking competitive and technological landscape
Ability to partner with business units to provide training on new product features
Experience in working with sales and marketing to promote the product
Company
CBTS
CBTS provides end-to-end IT and communications solutions that allow businesses to improve efficiency, enable innovation, and mitigate risk.
Founded in 1994
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2024-02-06Acquired
Leadership Team
Kristin Russell
Chief Executive Officer
Phil Clark
SVP, National Territory Sales
Recent News
2025-11-04
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